Course overview

Who is it for?
Anyone who has not attended a Continuous Improvement programme who is keen to understand how they can contribute to improvement in their service or department.

Session Objectives:
By the end of both workshops participants will understand some core principles, tools and techniques they could apply to improve their service delivery and have the basis of a project they could start in their department or service.

Content:

One and half days of workshops, delivered on consecutive days, providing:

• An overview of some key tools and techniques of Continuous Improvement, using a case study for context.
• The opportunity to apply these techniques to a current business problem you are experiencing

It is essential that you attend on both days.

Mailing List

If you are interested in attending in the future, please complete your details on the Mailing List