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Terms and conditions

1. The service

  • The pizza takeaway menu is available Monday-Friday 2.00pm-7.00pm during term time and Monday-Friday 10.00am-3.00pm during vacation. Delivery outside these times is by request. Please note that availability depends on manager's discretion and can be changed at any point.
  • Orders placed for fewer than 20 pizzas will need to be collected from Cafe Library. Orders placed for 20 or more pizzas can be delivered. There is a charge for this service (see Additional Charges).Once your order has been received a member of the Cafe Library team will contact you within 2 hours to confirm your order and take payment
  • For any queries about your order or if you want to ask a question about the takeaway menu, please contact the Cafe Library team: Cafelibrary@warwick.ac.uk | telephone 024 7642 2508.

2. Payment types accepted

We accept the following forms of payment:

  • Eating at Warwick card (10% discount does not apply)
  • University charge card
  • Department costcode
  • Credit/debit card.

Please note double discounts do not apply. Any other offers are subject to withdrawal by Warwick Retail at any time.

3. Additional charges

Additional charges will be made for:

  • Delivery - a charge of £5.00 will be applied for orders of 20 or more pizzas
  • Disposable crockery and cutlery (if required) - a charge of £1.00 per every 10 pizzas ordered will be applied (so £2.00 for 20 pizzas etc). We are supporting the University's mission of reducing waste and being a more sustainable campus
  • Lost/unreturned pizza insulating bags - whether you collect your order or choose to have it delivered, our pizzas are placed into insulating bags to keep them piping hot. These bags must be returned to Cafe Library within 24 hours of receipt of your order. If we do not receive your bags within this time we will unfortunately have to charge £20.00 per bag. This charge will be taken from the payment type used to pay for the pizzas
  • Order cancellation - if you cancel your order within 1 hour of your chosen collection/delivery time we will charge you 100% of the total order value. No charges will be incurred for any cancellations outside one hour.