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Working Securely: action for MacOS computer users

What we need to know and do:
  • Ensure our University community remains secure.
  • Be aware that criminal cyber-activity is increasing, exploiting current uncertainties.
  • Working away from campus increases our vulnerability and the complexity of safeguarding measures.
  • Our responsibilities for security and information management are known and we must remain legally compliant.

Meeting our security requirements for MacOS Devices

To work securely we need to have tighter controls over who (and what) is able to access our network. Over the last few months we have communicated regularly about the importance of our Device Security System (DSS) and the enrolment of self-managed computers. Enrolment helps to ensure your device meets the same minimum security standards as managed computers and can connect to our network securely.

Up until now, Windows devices have been prioritised (as they make up the largest number of computers used across the University), but last week we shared some information for Mac-users.

Now, we would like to work with MacOS computer users to take the steps needed to ensure they also meet minimum security standards and can connect to our network securely (we'll provide specific instructions for iPhoneOS and iPadOS devices to follow shortly).

What does this mean for me?

Departmentally-managed Apple devices

If you use a departmentally-issued and managed Apple device (such as an iPad or Mac laptop from SLS) then there is no action to take. Your device is fully managed and satisfies the University’s minimum security requirements. If you are unsure about whether your device is managed for you and/or is fully secure, please contact your departmental IT support team for confirmation.

Self-managed devices 

A self-managed device is a computer where the user can set and change various configuration settings, including some key security settings.

If you have a self-managed MacOS laptop or desktop computer you can either:

  • enrol the device in to the University Device Security Service (DSS) or
  • use the Workspace virtual desktop service.

The Device Security Service will check the configuration of some of the security settings for the Apple device (firewall, malware and anti-virus protection, device encryption, etc.) and may make some automatic adjustments to those settings. The user retains admin control of all other aspects of the device and can continue to install or remove other software packages.

To enrol your your MacOS computer in the DSS, please follow the instructions here.

If you need any support, please contact the Helpdesk.

Self-managed Apple devices can also use the Workspace virtual computer service. Workspace is a virtual desktop accessed through your web browser. You don’t need to register or download any software or change any settings. It works straight from your browser window – and will run on any platform, including Mac and Linux. See the new support page for how the service works and a short video to get started.  

Privately owned devices 

If you are using a personal, privately owned device (not issued or funded by the University or through University-linked research funding) then you should use the Workspace virtual computer service to access University data. – see the Workspace support page to get started.   

Get ready to work securely on a Mac: quick reference

3 Ways to Connect to University systems – 

To help ensure all personal, sensitive or confidential data can be protected, all devices – regardless of make, model, format or operating system – must be appropriately secure.

From 12th December 2020, there will be only 3 Ways to Connect to University systems:

  • Using a University owned, central or departmentally managed device (such as a School of Life Sciences managed Mac. Managed Mac devices need no further action.
  • Using a University-owned but self-managed device, enrolled in the Device Security System (DSS) to ensure it meets our minimum security requirements. Self-managed MacOS computers can enrol here now.
  • Using a privately-owned device via the Workspace virtual desktop - it's browser-based and will run on any platform. Mac-users can access this service now.

Security & Information Management is Everyone's Responsibility

Help and support

If you think you detect any unusual online activity, please report it immediately.

 Self-Service Online - make requests and report incidents through our web-based tool ServiceNow
Call us on 024 765 73737. We're open 9:00am to 5:00pm, Monday to Friday (excluding bank holidays).
Email us at helpdesk@warwick.ac.uk
Who needs to know this?

This information concerns us all. If you use a Warwick staff card, a Warwick email address, access one of our staff or student record systems or share your Warwick work with colleagues within or beyond the University, you are involved in activities that must be kept secure.

Data Protection Officer
dpo@warwick.ac.uk
The University of Warwick
University House
Coventry CV4 8UW