Yazhen Cleaver
Role: Immigration Services Coordinator
Core Work:
- Leads on the issuance of CAS for continuing students, ensuring timely and compliant processing.
- Maintains and updates internal procedures and specialised visa-related website guidance.
- Manages the Immigration Service resource email account, with responsibility for triaging all incoming enquiries.
- Advises international students on Student visa- related matters through multiple channels, including email, live chat, in-person drop-ins, and workshops.
Additional Work:
- Updating and enhancing the University's continuing student CAS issuing procedure.
- Rewriting the University's main Student visa application guidance webpages.
- Enhancing the end-to-end CAS request process for continuing students.
- Delivered Pre-sessional visa extension workshops (2023 and 2024)
- Facilitator for 'Adapting to study and Live in the UK' workshops during Welcome week (2024)
