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Yazhen Cleaver

Preferred Name: Yazhen (Ya-zhen)

Preferred Pronouns: she/her

Role: Immigration Services Coordinator

Core Work:

  • Leads on the issuance of CAS for continuing students, ensuring timely and compliant processing.
  • Maintains and updates internal procedures and specialised visa-related website guidance.
  • Manages the Immigration Service resource email account, with responsibility for triaging all incoming enquiries.
  • Advises international students on Student visa- related matters through multiple channels, including email, live chat, in-person drop-ins, and workshops.

Additional Work:

  • Updating and enhancing the University's continuing student CAS issuing procedure.
  • Rewriting the University's main Student visa application guidance webpages.
  • Enhancing the end-to-end CAS request process for continuing students.
  • Delivered Pre-sessional visa extension workshops (2023 and 2024)
  • Facilitator for 'Adapting to study and Live in the UK' workshops during Welcome week (2024)
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