WEBVTT 1 00:00:03.359 --> 00:00:04.519 It is physical, it's 2 00:00:04.519 --> 00:00:05.400 intellectual, it's 3 00:00:05.400 --> 00:00:06.200 emotional, it's 4 00:00:06.200 --> 00:00:08.240 social, it builds 5 00:00:08.240 --> 00:00:09.640 people holistically, 6 00:00:09.759 --> 00:00:11.519 it overall contributes 7 00:00:11.519 --> 00:00:12.320 to people's wellbeing 8 00:00:12.320 --> 00:00:13.599 in a huge way. The new 9 00:00:13.599 --> 00:00:14.640 real estate makes the 10 00:00:14.640 --> 00:00:15.759 opportunity to do that 11 00:00:15.800 --> 00:00:16.839 much more vast. 12 00:00:17.120 --> 00:00:17.800 If you were to go to 13 00:00:17.839 --> 00:00:18.600 any other climbing 14 00:00:18.600 --> 00:00:19.399 centre with a new 15 00:00:19.399 --> 00:00:20.359 build, they'd shut it 16 00:00:20.359 --> 00:00:21.079 off, build 17 00:00:21.079 --> 00:00:21.839 it and you'd just see 18 00:00:21.839 --> 00:00:22.800 the brand new wall. 19 00:00:22.879 --> 00:00:23.440 It's been very 20 00:00:23.440 --> 00:00:24.079 exciting 21 00:00:24.079 --> 00:00:24.679 watching the build 22 00:00:24.760 --> 00:00:25.839 and people also 23 00:00:25.879 --> 00:00:26.719 actually get to see 24 00:00:26.719 --> 00:00:28.039 the behind the scenes 25 00:00:28.039 --> 00:00:29.359 bits and they get to 26 00:00:29.359 --> 00:00:31.160 see how meticulous 27 00:00:31.160 --> 00:00:32.079 the people are that 28 00:00:32.079 --> 00:00:32.399 are putting 29 00:00:32.399 --> 00:00:33.079 it together. 30 00:00:38.880 --> 00:00:41.119 It's been a seamless 31 00:00:41.159 --> 00:00:42.159 joined up approach to 32 00:00:42.159 --> 00:00:42.679 everything we've 33 00:00:42.679 --> 00:00:42.920 actually 34 00:00:42.920 --> 00:00:44.799 done. Any minor 35 00:00:44.799 --> 00:00:46.359 issues that we've came 36 00:00:46.359 --> 00:00:47.359 across during the 37 00:00:47.359 --> 00:00:48.560 process have been 38 00:00:48.600 --> 00:00:50.280 easily managed whilst 39 00:00:50.280 --> 00:00:50.960 working together. 40 00:00:51.240 --> 00:00:52.759 Watching the team work 41 00:00:52.799 --> 00:00:54.200 tirelessly to get this 42 00:00:54.200 --> 00:00:55.479 done on schedule to 43 00:00:55.479 --> 00:00:56.679 deadline, it's 44 00:00:56.679 --> 00:00:57.359 been amazing. 45 00:00:57.600 --> 00:00:58.280 The customers have 46 00:00:58.280 --> 00:00:59.240 really enjoyed feeling 47 00:00:59.240 --> 00:01:00.000 important to the 48 00:01:00.000 --> 00:01:00.719 centre and feeling 49 00:01:00.719 --> 00:01:00.920 like they're 50 00:01:00.920 --> 00:01:01.840 being invested in. 51 00:01:01.960 --> 00:01:02.960 It's nice to see it 52 00:01:02.960 --> 00:01:04.599 all come into life and 53 00:01:04.599 --> 00:01:04.959 being able 54 00:01:04.959 --> 00:01:05.760 to walk around 55 00:01:05.760 --> 00:01:06.599 on my floor walks and 56 00:01:06.599 --> 00:01:08.280 say we've got 20 auto-belays 57 00:01:08.280 --> 00:01:08.879 for you to try 58 00:01:08.879 --> 00:01:09.959 today feels 59 00:01:09.959 --> 00:01:10.719 really cool. 60 00:01:10.840 --> 00:01:11.239 If you're not 61 00:01:11.239 --> 00:01:12.840 progressive, if you 62 00:01:12.840 --> 00:01:13.760 stand still you go 63 00:01:13.760 --> 00:01:15.319 backwards. Climbing is 64 00:01:15.359 --> 00:01:16.560 massively growing 65 00:01:16.640 --> 00:01:17.560 all over the country. 66 00:01:18.000 --> 00:01:19.480 We need to show our 67 00:01:19.480 --> 00:01:20.680 members that we will 68 00:01:20.920 --> 00:01:22.120 continue to invest in 69 00:01:22.120 --> 00:01:22.760 them and their 70 00:01:22.760 --> 00:01:24.519 progression and 71 00:01:24.799 --> 00:01:25.200 we've done it.