IDG » News - Network Printing Service (tag [Printer Credits])

Printing Service Outage - Saturday 2nd September

Mon, 21 Aug 2023 07:00:00 GMT

On Saturday 2^nd September, between 08:00-14:00, there will be no access to printing and photocopying services provided by IT, while we carry out a major server upgrade.

For advice or support, please contact us: https://www.warwick.ac.uk/helpdesk

What will be affected and unavailable during this downtime?

Staff & Student pull and push printing, including that within the Linux Managed desktop
MobilePrint
AirPrint
Mail2Me (Scan to Email)
Copy (including Library Visitor Cards)
printing.warwick.ac.uk webpage
SafeCom Saveometer
Autostore (Scan to Folder)
The processing of Printer Credits will also be offline.

Please note that the IT provided CUPS will be unaffected by these planned works and will remain available for the duration of this change.

Printing Service Outage - Saturday 18th December

Mon, 22 Nov 2021 13:31:00 GMT

On Saturday 18th December, between 08:30-14:30, there will be no access to printing and photocopying services provided by IT, while we carry out a major server upgrade.

For advice or support, please contact us: https://www.warwick.ac.uk/helpdesk

What will be affected and unavailable during this downtime?

Staff & Student pull and push printing, including that within the Linux Managed desktop
MobilePrint
AirPrint
Mail2Me (Scan to Email)
Copy (including Library Visitor Cards)
printing.warwick.ac.uk webpage
SafeCom Saveometer
Autostore (Scan to Folder)
The processing of Printer Credits will also be offline.

Please note that the IT provided CUPS will be unaffected by these planned works and will remain available for the duration of this change.

Printing Service Outage - Saturday 10th July

Mon, 14 Jun 2021 16:24:00 GMT

On Saturday 10th July, between 08:30-14:30, there will be no access to printing and photocopying services provided by IT Services, while we carry out a major server upgrade.

For advice or support, please contact us: https://www.warwick.ac.uk/helpdesk

What will be affected and unavailable during this downtime?

Staff & Student pull and push printing, including that within the Linux Managed desktop
MobilePrint
AirPrint
Mail2Me (Scan to Email)
Copy (including Library Visitor Cards)
printing.warwick.ac.uk webpage
SafeCom Saveometer
Autostore (Scan to Folder)
The processing of Printer Credits will also be offline.

Please note that the ITS provided CUPS will be unaffected by these planned works and will remain available for the duration of this change.

Student Printing Facilities - Now available within the University House Atrium - 03/04/2020

Fri, 03 Apr 2020 14:59:00 GMT

In response to customer queries and demands, two Student Printing colour Kyocera A4/A3 MFDs have been located in the University House Atrium and made available for immediate use.

This building requires your valid University ID card to be scanned at the front door to gain access.

Please follow all relevant government guidelines and advice in relation to social distancing and hand washing when using this facility.

Any issues?

Please report them to the ITS Helpdesk in the usual way

Core Service Upgrade - Printing Services (08/04/2020)

Tue, 31 Mar 2020 16:56:00 GMT

When are we getting underway and when will we be complete?

Starts: 08/04/2020 10:30:00
Ends: 08/04/2020 12:30:00

Wednesday 28th July 2019 - Printing Service Outage (Evening)

Tue, 06 Aug 2019 13:19:00 GMT

On Wednesday 28th July 2019 there will be no access to printing and photocopying services provided by IT Services from 6.30PM till 9.30PM as major server upgrade work is carried out during the evening.

This includes all Staff & Student pull and push printing, including that within the Linux Managed desktop, MobilePrint, Airprint, Mail2Me (Scan to Email), Copy (including Library Visitor Cards), the printing.warwick.ac.uk webpage, SafeCom Saveometer and Autostore (Scan to Folder) and the processing of Printer Credits will also be offline.

Please note that the ITS provided CUPS will be unaffected by these planned works and will remain available for the duration of this change.

For further details of the change...

Saturday 15th December - Printing Service Outage

Fri, 30 Nov 2018 16:17:00 GMT

On 15th December there will be no access to printing and photocopying services provided by IT Services as major server upgrade work is carried out during the day.

New printer credits system released!

Tue, 20 Oct 2015 18:44:48 GMT

The new system makes it quicker and easier to check your printer credit balance, and looks a lot prettier too.

For more details or to try it out yourself.

Trial of 90 gsm paper within the Library MFDs

Wed, 13 May 2015 16:58:35 GMT

IT Services are in the process of trialing a new type of heavier weight paper within the Student Print Estate.

This will be focussed upon the devices located within the main Library building (all floors and including rooms 039 and 041) and is expected to come into effect from 12PM Friday 15th May.

The purpose of this trial is to asses whether the newer paper can offer a lower jam rate, higher quality of reproduction, reduced staff support overhead, balanced against an improved ability to deal with high coverage duplex mono and colour prints.

The new paper is also considerably whiter than the current choice that has been used previously.

The Library has been chosen due to it being a very high volume location with high footfall and a significant local support presence.

If this exercise is considered to be a success we will asses the operational benefits and economic implication of a longer term switch to this type of paper.

No rise in cost to our customers will occur.

As ever if you have any feedback please do feel free to send it through to the ITS Helpdesk.

Student Printing - Charges Reduced!

Wed, 07 Jan 2015 11:58:57 GMT

IT Services and warwickprint are pleased to announce that as part of our continuing drive for service improvement and as a consequence of the success of the Managed Print Service (MPS) we have been able to lower our colour student printing prices by as much as 26.32%. This follows on from a similar reduction in pricing that took place in April 2014.

Colour A4 single sided was, 20p now 15p - a reduction of 25%

Colour A4 double sided was, 38p now 28p - a reduction of 26.32%

Colour A3 single sided was, 40p now 30p - a reduction of 25%

Colour A3 double sided was, 78p now 58p - a reduction of 25.65%

These reductions came into effect at 8AM on Monday 5th January.

For details of the current pricing scheme and to purchase printer credits.

NB. We are currently in the process of updating our support guides, FAQs, video and paper leaflets and posters with these new prices so please do bare with us. Even if the price is advertiesed as higher you will only be charged using the new prices.