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Complex adjustments

Supporting you during these challenging times

If you experience exceptional unforeseen circumstances which are outside your control and might have a detrimental effect on your studies (for instance, serious illness, death of someone close, being the victim of a crime, self-isolation due to coronavirus, caring issues due to coronavirus), you can submit general mitigation and Covid-19 specific mitigation claims on the mitigating circumstances portal (found on Tabula in the personal circumstances tab or myWBS).

This page offers guidance on submitting mitigating claims.

For more information view the full list of Mitigating Circumstances FAQs.

FAQs

During the course of your studies, you may experience exceptional unforeseen circumstances which are outside your control and might have a detrimental effect on your studies. In general terms, mitigating circumstances must be:

  1. Significant (they have more than a minor impact on you),
  2. Unexpected (you must have had no prior knowledge of the event),
  3. Unpreventable (there were no reasonable steps you could have taken to prevent the event),
  4. Relevant (you must be able to link the event, and its impact on the period for which your claim is being made) and
  5. Corroborated (it must be independently verifiable and the evidence must meet the University requirements - see Coronavirus: Suggested Required Evidence)
  • You should normally discuss your mitigating circumstances with your Personal Tutor or a Departmental Senior Tutor before submission so that you can be signposted to relevant University support services.
  • You need to submit your mitigating circumstances via the Mitigating Circumstances Portal (the Personal Circumstances tab in Tabula or within myWBS), including uploading any independent supporting evidence. View detailed guidance on how to submit mitigating circumstances (this includes guidance for submitting both claims related to coronavirus and not related to coronavirus).
  • The requirement for independent evidence in order to make claims is relaxed during the coronavirus period. You may find obtaining evidence is difficult or not possible. The portal encourages you to upload evidence if it is available, but not to compromise their or others safety in order to obtain it. Departments will take a pragmatic approach towards evidence and mitigation.

Note: Joint Honours students must make their request to their home School/Department, unless it is an extension request for an individual piece of work which will have to be made to the School/Department owning the module.

Mitigating Circumstances must be submitted to your Home Department as soon as possible, using the Personal Circumstances tab in found on Tabula (or through myWBS for WBS students) as published in the departmental student handbook.

Mitigating circumstances submissions that might be relevant to a Board of Examiners should be submitted by the departmental deadline provided in either the Student Handbook, by email or notices on Moodle. These will normally be published at the same time as the exam timetable.

You should normally discuss your mitigating circumstances with your Personal Tutor or a Departmental Senior Tutor before submission, so speak to them if you have any questions before you make your submission.

The University offers a variety of support for individual mitigating circumstances. If you are in any doubt about whether your situation is eligible as a mitigating circumstance you should consult either your Personal Tutor or the Departmental Senior Tutor. Your Student Handbook will specify who in your department you should consult about your mitigating circumstances.

Additionally, you may wish to consult staff outside your department for extra support and guidance (e.g. Wellbeing Support Services or the Students’ Union Advice Centre).