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Reading List

This reading list gives an overview of some the key readings in a selection of areas, although you are not expected to read it all. Depending on the focus of your assignments, you will be able to select some of these and find some others to gain a fuller appreciation of the subject and perhaps be able to develop your arguments more fully.

The way that the books and articles are set out here reflects the way that you should reference them (and other material) in your assignments.

Quality issues in Careers Work

Bimrose, J et al (2006) Quality assurance mechanisms for Information, Advice and Guidance: A critical review, Coventry, Institute for Employment Research

Hughes, D, Gration, G, (2006), Key performance indicators and Benchmarks in Career Guidance in the United Kingdom, Derby, CeGS.


Quality in Higher Education

Entwistle, N (2009) Teaching for understanding at University, Basingstoke, Palgrave Macmillan

EUA (2009) Improving Quality, Enhancing Creativity: change processes in European Higher Education Institutions: final report of the QAHECA project here

HEA (2008) Quality Enhancement and assurance - a changing picture? York, Higher Education Academy

Ramsden, P (1992) Learning to teach in higher education, London Routledge

Tallantyre, F. (ed.) (2010) University management of work-based learning. York: HEA.

Argyris, C. and Schon, D. (1974). Theory in Practice: Increasing Professional Effectiveness. San Francisco, CA: Jossey-Bass.

Quality Assurance Agency for Higher Education. (2010). Code of practice for the assurance of academic quality and standards in higher education - Section 8: Code of Practice for Career Education, Information. Advice and Guidance in Higher Education [www document]. (accessed 15 March 2010).

Quality Assurance Agency for Higher Education. (2010). Code of practice for the assurance of academic quality and standards in higher education - Section 9: Placement Learning (accessed 6 July 2011)

(PDF Document)ASET Code of Practice: A Good Practice Guide for Placement and Other Work-Based Learning Opportunities in Higher Education

This guide is intended to be useful to the three main parties involved in work-based learning: the HEI delivering the primary educational experience; the student undergoing the learning experience; and the employer providing the work-based learning environment



 Harvey, J. (1998) Evaluation cookbook [Internet]. Available from: [Accessed 19 July 2011].

  Kirkpatrick, Donald L. (1998) Evaluating Training Programs: The Four Levels, 2nd Edition. San Francisco: Berrett-Koehler. 

  A summary of the Kirkpatrick model is available from:

  Morrison, K. (1993) Planning and accomplishing school-centred evaluation. Dereham: Peter Francis Publishers.

  Student Evaluation and Feedback – Toolkit. Available from:



Schon, D. (1983). The Reflective Practitioner: How Professionals Think In Action. New York, NY: Basic Books.

Butler, T, Dane, M, (eds.), (2007), Reflections on Change 1967-2007, Sheffield, AGCAS.

CHERI, (2008), Counting What is Measured or Measuring What Counts? League tables and their impact on higher education institutions in England, London, HEFCE.

Nijjar, A (2009) Stop and Measure the Roses: How Careers Services Measure their Effectiveness and Success, HECSU, Manchester



EFQM Excellence model

For further details on the National Guidance Research Forum