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Performance Management Part 5

Some possibilities are:

Bullying and harassment


Financial or other worries

Drug or alcohol problems

Personality clashes

Family problems

Lack of training in the new system

Suppose your team member reveals that s/he is having to look after her/his mother who has had an operation and now needs a lot of support at home. You will, of course, be sympathetic and will try to find ways to help your team member to cope. However, you must also bear in mind that while these problems explain and to some extent excuse the poor performance, this does not mean that the level of performance can be allowed to continue. What might be the appropriate course of action in a case of this type?