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Coaching and Mentoring

This certificate offers a foundation of relevant models and practical skills that will equip you to engage in purposeful coaching and mentoring conversations and relationships. It explores the spectrum from directive to non-directive approaches, encouraging you to identify where you wish to operate in your practice.


Autumn term: Weds 7 October, 4 November and 2 December 2015

Spring term: Weds 6 January, 3 February and 2 March 2016

Summer term: Weds 20 April, 18 May and 22 June 2016



Fee £895
Venue Room WE0.14, Education Building, Westwood Campus, University of Warwick
Entry requirements None
Length 1 year
Contact Lynne Downs,, tel. 024 7652 8286.

Areas of study

Term One:

  • Confidentiality
  • Learning from experience
  • Silent coaching
  • GROW model
  • Directive to nondirective approaches
  • Listening, questioning and playing back
  • Differences between coaching and mentoring
  • Ethics around coaching and mentoring
  • Coaching competences

Term Two:

  • Contracting with practice client
  • Demonstration of coaching
  • Transactional analysis
  • Emotional intelligence
  • Listening with high quality attention
  • Metaphor and clean language
  • Use of card sorts - value cards exercise
  • Use of questionnaires in coaching or mentoring

Term Three:

  • Cognitive-behavioural approaches
  • External executive coach, including coaching demonstration
  • Directive to Nondirective spectrum
  • When coaching or mentoring goes wrong
  • Challenge coaching
  • Coaching and mentoring in organisations
  • Issues arising in work with practice clients
  • Action plan to develop further coaching and mentoring capabilities



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The Coaching and Mentoring course is taught by Frances Hayes.


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