Help / Frequently Asked Questions

Remember we are here to help, support and guide you.

Below are a set of frequently asked questions which we hope will help you get started. More detailed guidance can be found by visiting the IT Services SiteBuilder FAQs page.

If you get stuck or have a question we have not covered below please contact the Portfolio 4 admin team in the first instance and we will do our best to help.

You can also contact IT Services if your problem is technical in nature.

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1. ePortfolio Day - Lecture Recording

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   How do I edit pages?

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   How do I upload documents?

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   How do I upload images?

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   How do I add Comments to Clinical Case pages?

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6. I am not receiving email notifications when Comments are posted by my tutor

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   How do I change the order of images and documents on pages?

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8. How do I rename an image or document I have uploaded?

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   Can I delete a file I have uploaded in error?

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    What can I do if I make a mistake or lose some content?

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    What is, and how do I use 'Pages to Go'?

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    What is the 'Content Placeholder'?

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    Where do I put the 'Patient Consent' and 'Use of Photos' documents?

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    What are Page Permissions, and what level do I have?

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    What is Tracking and Why am I being Tracked?

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    How do I upload files in bulk (using ZIP files)? *Advanced*

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    Can I use WinRar instead of WinZip?

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    Why won't my .ZipX file 'Unpack on the server'?

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    Video Guidance

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    Documents & Templates