Who we are and what we research
|
Principal Teaching Fellow Complexity theory, organisational measurement, policy implementation, teaching and learning, and visual research methods, including flipped classroom development |
Assistant Professor of
Performance and Responsibility Social performance measurement and management; responsible organisational performance; OM and supply chain management in social enterprises; institutional logics; conceptions of spirituality in organisations
|
Associate Professor Healthcare, with a number of projects in the NHS around areas of service improvement, Lean, root cause analysis, patient safety, patient involvement, organizational learning, knowledge brokerage and leadership |
Assistant Professor Inter-organizational relationships and service operations, particularly the implications of innovative business models on network structures, configurations and relationships |
|
Assistant Professor Service operations management and innovative pedagogies: servitization, Industry 4.0, service network management, professional service operations, inter-organizational collaboration, learning analytics and flipped learning pedagogies |
OM Group Coordinator Operations management practitioner |
Associate Professor
Head of OM Group Servitization and its impact on operations and supply chain management; examining the appropriate supply chain strategies, configurations and overarching relationships for companies providing business solutions |
Professor of Operations Management &
Organizational Performance
Performance measurement and management; strategy implementation; design thinking and innovation management
In 2017-18 Pietro will be on the British Academy mid-career Fellowship
|
|
Assistant Professor Integration of service operations, focussing on healthcare delivery; change management and teamwork in professional organizations; process improvement |
Principal Teaching Fellow Delivers postgraduation modules in operations management and project management among others, and development of new pedagogies |
Associate Professor Service process design; managing financial supply chains; service mass customisation; process improvement; B2B service management; workforce scheduling |
Service management, experiential services, operational improvement and benchmarking, manufacturing strategy, and international issues in operations management |
|
|
