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How to unblock the users

If a participant tries unsuccessfully to log in to QMP more than 5 times, the system will block their account. Use the link below to log into your account:

https://ondemand.questionmark.eu/home/610141/user

To unblock users:

  • Go to the ‘People’ tab and click ‘Unblock users’ button.
  • Tick the first box, which selects all the users, then click ‘Clear flood’ on the bottom of the page to unblock them.
  • If all of have been cleared, you will see this message.

 

  • If there are any users left on the screen afterward, please repeat these steps to clear all of them.
The information on this page relates to QMP and was last updated November 2021.

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