Feedback Form

Title of report (see email subject line)

Department

Internal Audit is continuously looking at ways of improving the quality of service that we provide. Please could you complete this questionnaire to help us ensure that the service we provide is of the highest possible standard.|Internal Audit is continuously looking at ways of improving the quality of service that we provide. Please could you complete this questionnaire to help us ensure that the service we provide is of the highest possible standard.

How would you rate the following aspects of the audit? (5 = Very good, 4 = Good, 3 = Satisfactory, 2 = Just adequate, 1 = Poor)|How would you rate the following aspects of the audit? (5 = Very good, 4 = Good, 3 = Satisfactory, 2 = Just adequate, 1 = Poor)

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5|5|5

4|4|4

3|3|3

2|2|2

1|1|1

1. The extent of notice given to arrange the audit|1. The extent of notice given to arrange the audit|1. The extent of notice given to arrange the audit

2. The level of consultation on the scope and objectives of the audit|2. The level of consultation on the scope and objectives of the audit|2. The level of consultation on the scope and objectives of the audit

3. The auditors understanding of your systems and operational issues|3. The auditors understanding of your systems and operational issues|3. The auditor’s understanding of your systems and operational issues

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5|5|5

4|4|4

3|3|3

2|2|2

1|1|1

4. Efficient execution of the audit with minimum disruption|4. Efficient execution of the audit with minimum disruption|4. Efficient execution of the audit with minimum disruption

5. The level of consultation during the audit|5. The level of consultation during the audit|5. The level of consultation during the audit

6. The audit was carried out professionally and objectively|6. The audit was carried out professionally and objectively|6. The audit was carried out professionally and objectively

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5|5|5

4|4|4

3|3|3

2|2|2

1|1|1

7. The draft report and/or exit interview addressed the key issues and was soundly based|7. The draft report and/or exit interview addressed the key issues and was soundly based|7. The draft report and/or exit interview addressed the key issues and was soundly based

8. Your opportunity to comment on the findings made|8. Your opportunity to comment on the findings made|8. Your opportunity to comment on the findings made

9. The final report in terms of its clarity and conciseness|9. The final report in terms of its clarity and conciseness|9. The final report in terms of its clarity and conciseness

10. The prompt issue of the final report|10. The prompt issue of the final report|10. The prompt issue of the final report

11. The recommendations in the final report will improve control and/or performance|11. The recommendations in the final report will improve control and/or performance|11. The recommendations in the final report will improve control and/or performance

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5|5|5

4|4|4

3|3|3

2|2|2

1|1|1

12. The audit was constructive and added value overall|12. The audit was constructive and added value overall|12. The audit was constructive and added value overall

If you have marked any of the questions above as a 2 or a 1, please could you take a moment to detail why in the box below.|
If you have marked any of the questions above as a 2 or a 1, please could you take a moment to detail why in the box below.

Your views on any ways in which Internal Audit could be improved, observations on the manner or general approach in which the audit was conducted, and any areas which could benefit from future audit reviews, would also be appreciated. Please provide details in the box below.|Your views on any ways in which Internal Audit could be improved, observations on the manner or general approach in which the audit was conducted, and any areas which could benefit from future audit reviews, would also be appreciated. Please provide details in the box below.

Form completed by:|Form completed by:

Name

Position

Date

Thank you for completing this questionnaire.|Thank you for completing this questionnaire.

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