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Add a multi-line text box to a form

Use the multi-line text box to enable respondents to type longer free text answers or comments.
  1. Go to the form where you want to add a text box.
  2. Go to Edit > Edit formsbuilder page.
  3. Under Add a text box, select Multi-line text box.
  4. In the Field name box, enter the name you want to appear as the column heading in the form submissions table. For example:

    Comments
  5. In the Label box, enter the question or instructions to show the respondent on the form – for example:

    Add any other comments

    If you don't specify a Label, the Field name displays on the form instead.

  6. Choose a Width of the text box as a percentage of the page width. For example, 100% spans the entire page.
  7. The default number of Rows in a multi-line text box is five. Optionally, change the height of the text box by entering another number.
  8. Optionally, in the Character limit box, enter the maximum number of characters (up to 4,000) a respondent can type in the multi-line text box.
  9. Optionally, in the Prefilled text box, enter a hint or example answer to help the respondent understand the information you're asking for. This text appears in the text box when the form loads.
  10. Choose whether to display the Label above the text box or at the left. The Label displays at the left by default.
  11. Optionally, to display text for information only – for example, a fixed price for an item on a payment form – select Read-only.
  12. To make the multi-line text box mandatory – the respondent must enter text before they can submit the form – select Required.
  13. To show the multi-line text box only to editors of submissions – and hide it from respondents – select Only visible to editors.
  14. Select Save.

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