Departmental Webpages Report (Looker Studio)

These reports give an overview of departmental webpages and central course pages, including web traffic trends, page performance comparisons, and search term insights. They help you quickly see how pages are performing and spot areas for improvement.

Report access instructions

To view your report(s), you need to use a personal Google account, which is a consumer-level account not managed by the University’s IT department.

Setting up your account

You can link your existing University email address (e.g., your.name@warwick.ac.uk) to a personal Google account:

Go to the Google account creation page.
When prompted to enter your email, select the link that says "Use my current email address instead" (or "add your own email address").
Enter your full @warwick.ac.uk email address and follow the prompts to complete registration.

This process registers your Warwick email address as the login ID for a standard, unmanaged personal Google profile.

Sharing and exporting data

You can download static visual summaries as PDF documents to share with colleagues, or provide ongoing updates via shareable links.

Troubleshooting access issues

If you cannot access your reports or see a message that "content is unavailable for your domain," you are likely signed into the wrong type of Google account.

The key is to ensure you are signed in with the personal account type associated with your @warwick.ac.uk email, not a managed workspace profile.

If you inadvertently set up an enterprise "workspace" configuration that is preventing access:

Navigate to your Google Account settings.
Look for options related to account management or deleting services.
You may find an option for deleting your "Warwick Google admin account" or the accidental "workspace" you created. Selecting this only removes that specific configuration, not your email address itself.
Once that workspace is removed, the system should automatically switch you back to the correct personal context needed to view the shared files.

Please note that live reports are subject to data quota limits and may need refreshing after 60 minutes if quota errors appear. With live reports, you can hover over data points, filter by metrics and dimensions, and explore the data interactively. These reports focus on external traffic only (i.e., activity from Warwick staff and current students has been excluded).

Jump to section:

Faculty of Arts
Faculty of Science, Engineering and Medicine
Faculty of Social Sciences

Not sure how to read your report? Skip straight to our user guide, which also includes the latest higher education benchmarks. You can also check our FAQs if you have any further questions.

If you’d like to request a new report, suggest improvements, or simply ask a question, please get in touch.

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Web Team Knowledge hub MCI Knowledge hub

Faculty of Arts

View web performance for Faculty of Arts departmental pages, as well as associated undergraduate and postgraduate central course pages.

Renaissance Studies Classics and Ancient History English and Comparative Literary Studies Film and Television Studies History History of Art Centre for Cultural and Media Policy Studies Theatre and Performance Studies Warwick Writing Programme School of Modern Languages and Cultures Global Sustainable Development Liberal Arts Design Studies

Faculty of Science, Engineering and Medicine

View web performance for Faculty of Science, Engineering and Medicine (SEM) departmental pages, as well as associated undergraduate and postgraduate central course pages.

Chemistry Computer Science Engineering Life Sciences Mathematics

Mathematics Subsite & Course Page Performance

Physics Psychology Statistics

Faculty of Social Sciences

View web performance for Faculty of Social Sciences departmental pages, as well as associated undergraduate and postgraduate central course pages.

Applied Linguistics Centre for Research in Intellectual and Developmental Disabilities Education Studies Centre for Lifelong Learning Centre for Teacher Education Centre for Interdisciplinary Methodologies Economics Philosophy Sociology Institute for Employment Research Politics and International Studies School of Law Warwick Foundation Studies

User Guide

Overall Site Performance/Common Charts

Top-Level Summary

This section gives a snapshot of your pages’ performance over the selected date range (last 30 days), compared with the same period last year.

Summary

This section gives you a quick snapshot of how your pages are performing compared to the same period last year. These headline numbers show overall reach (users and views), how engaged those users are (engaged users, engagement rate, and average engagement time), and how many new visitors you’re attracting.

You can use this section to:

Quickly see whether audience size is growing or shrinking.
Assess whether visitors are staying engaged or leaving quickly.
Balance quantity (views, users) against quality (engagement time, engagement rate).
Spot big shifts in behaviour at a glance before digging into detailed breakdowns.

Visitors

Total Users

Definition: Total number of new and returning visitors to your pages.

Usage: Shows how many people visit your site, helping you gauge overall reach and audience size.

Engaged Users

Definition: Users who actively interact with your pages.

Usage: Shows how many visitors actively interact with your content, helping you gauge engagement quality.

New Users

Definition: Number of first-time users to your pages.

Usage: Helps you track how many fresh visitors you’re attracting. Useful for measuring reach, awareness, and the effectiveness of campaigns in bringing in new audiences.

Views

Definition: Total number of times a page was viewed. Counts every view, even if the same person visits more than once in the same session.

Usage: Shows how popular a page is and helps you spot which content gets the most attention.

Sessions

Definition: Total number of visits to your site. A session starts when someone arrives and ends after a period of inactivity or when they leave.

Usage: Helps you understand how often people are visiting your site and track overall traffic trends.

Average Session Duration

Definition: The average length of time users spend on your site during a single visit before becoming inactive.

Usage: Shows how long users typically spend exploring your site, whether actively interacting or not.

Engaged Time/ Engagement Rate

Average Engagement Time

Definition: The average amount of time users spend actively interacting with your site’s content during a visit.

Usage: Highlights how engaged users are with your site content, beyond just visiting (scrolling, clicking, watching videos, etc.).

Engagement Rate

Definition: Percentage of sessions where users actively interact with your site (e.g., scrolls, clicks, video plays, etc.).

Usage: Shows how effectively your content captures users’ attention and encourages interaction.

Page Trends

This section shows how key metrics for your pages have performed so far this year compared with the same period last year. You can use it to:

Identify trends in pageviews, sessions, and user engagement over time.
Compare metrics such as total users, new users, engaged users, and average engagement time to see how visitor behaviour has changed year on year.
Spot periods of higher or lower activity to evaluate the impact of content updates or campaigns.
Track improvements or declines in engagement, helping to inform content and marketing strategies.

Channel Sources

This section shows how users are finding your content. You can use it to:

Identify the most effective traffic sources (e.g. search, referral links, or direct visits).
Compare organic vs. paid performance to understand the return on investment (ROI) of campaigns.
Spot growth opportunities, like underperforming channels that could be strengthened.
Track unexpected spikes (e.g. referrals or unassigned traffic) to uncover hidden drivers of visits.

Understand all channel types

Organic Search: Users who found your site via unpaid search engine results (e.g., Google search).
Direct: Users who navigated directly to your site, either by typing the URL, using a bookmark, or clicking an untagged link.
Referral: Users who arrived via a link on another website, excluding social media and search engines.
Unassigned: Users for whom the system could not identify the source or channel.
Paid Search: Users who clicked on paid search ads (e.g., Google Ads).
Organic Social: Users who clicked through from unpaid social media posts or pages (e.g., Twitter, LinkedIn, Facebook).
Cross-network: Users coming from cross-network campaigns or links tagged across multiple platforms (depends on tagging setup).
Paid Other: Users arriving from other paid campaigns that aren’t search or social (e.g., display ads, sponsored content).

All Channels and Users

Usage: Shows how many users are coming to your site from different channels (e.g., Organic Search, Direct, Referral, Paid campaigns). It helps you understand which sources are driving the most traffic, how user numbers have changed compared to the previous period (% Δ), and which channels may need more focus or optimisation.

Direct

Usage: Shows the number of users who came straight to your site without a traceable referral, helping you understand how many visitors are actively seeking out your site or using bookmarks.

Search (Organic and Paid)

Usage: Shows how many users found your site through search engines, either through unpaid results (organic) or paid ads, helping you understand the effectiveness of your search engine optimisation (SEO) and search marketing efforts.

Other Websites (Referral)

Usage: Shows how many users arrived at your site by clicking a link on another website, helping you understand which external sites are driving traffic to you.

Email

Usage: Tracks users who arrive at your site by clicking links in email campaigns, helping you understand the impact of email communications on website traffic.

Social (Paid and Organic)

Usage: Shows users who visit your site via social media platforms, whether through organic posts or paid ads, helping you evaluate the effectiveness of social media activity in driving traffic.

View % by: Device, Gender, Age and Country

This section helps you understand who your audience is and how they access your content. You can use it to:

Spot which devices people prefer, to guide design and optimisation (e.g. mobile-first).
See the main age and gender groups engaging with the pages, and check if these match target audiences.
Identify key countries driving views, which can highlight important markets or opportunities for international reach.

Device Category

Definition: The type of device a user is using to access your site (e.g., desktop, mobile, or tablet).

Usage: Helps you understand which devices your audience prefers, allowing you to optimise site design, functionality, and content for the most commonly used devices.

Age

Definition: Breaks down your audience by age groups, based on information users have shared with Google.

Usage: Helps you understand which age ranges are most engaged with your content so you can tailor messaging, tone, and design to better fit your key audiences.

Gender

Definition: Groups your audience by gender, based on information users have shared with Google.

Usage: Shows whether your content resonates differently with male, female, or unspecified users, helping you check if engagement is balanced across genders or if certain groups are more active.

Country

Definition: Identifies the country where users are located when viewing your site, based on their IP address or device settings.

Usage: Helps you see where your audience is coming from geographically, spot key markets, and understand if international visitors engage differently compared to UK-based users.

Views and Sessions by Country

Definition: Total number of page views and user sessions, broken down by the country where users are located.

Usage: Useful for identifying which countries generate the most traffic, comparing engagement levels between regions, and spotting potential international growth opportunities.

Detailed Breakdown

This section provides a closer look at which pages and campaigns are driving traffic to your site, and how users are interacting with them.

Top Pages by View

Example graph showing the top pages by number of views.

Top Pages by View

This chart shows which pages on your site have received the most views in the last 30 days, compared with the same period last year. You can use it to:

Identify your most popular pages and how their performance has changed year-on-year.
Spot trends in content consumption, like pages gaining or losing interest over time.
Prioritise updates or optimisations for pages that are performing well or underperforming.
Understand how audience behaviour shifts between different time periods.

Example chart illustrating the top pages by number of views in detail.

Top Pages by View - Breakdown

This table lets you identify which pages are performing best in terms of views and engagement. You can:

See which specific pages are attracting the most attention on your site.
Compare performance to the same period last year to spot growth or decline.
Assess engagement rate alongside views to understand not just popularity, but how actively users interact with each page.
Prioritise pages for updates, promotion, or further analysis based on both traffic and engagement trends.

Top 10 Search Terms

This table shows what users are searching for, primarily via the main site search, though not exclusively. You can use it to:

View the top search queries and the pages from which users searched.
Spot content gaps if users frequently search for topics that aren’t well-covered.
Understand how visitors are navigating across your pages or the wider website.
Optimise pages and search functionality to better match user intent.

Top 10 UTM Performance

Top 10 Campaigns (Organic and Paid)

This table shows the campaigns driving the most sessions to your pages, including both paid advertising and organic initiatives. You can use it to:

See which campaigns generate the most engaged traffic, measured by views per session.
Compare the effectiveness of different traffic sources and mediums (e.g. Google/organic, Facebook/paid, email/newsletter).
Identify high-performing campaigns worth investing more in, and low-performing ones that may need review.
Support decisions on budget allocation and campaign strategy by understanding which efforts deliver the most value.

Top 10 Manually Tracked Campaigns

This table shows the campaigns you or your department have tagged with custom UTM parameters (e.g. for emails, social posts, or other specific initiatives). You can use it to:

Track the impact of your own tagged campaigns on user engagement (views per session).
Compare the effectiveness of different channels and mediums you’ve chosen to tag.
Monitor how well specific initiatives (such as newsletters or social pushes) are performing against broader paid or organic campaigns.
Assess which types of manual campaigns are most successful, helping you refine future tagging and marketing activity.

Previous Page Path Before Target Pages - Top 10

Example graph showing the top 10 pages users visited before and after reaching the target pages.

Previous Page Path Before Target Pages

This table helps you understand how visitors move through your site. You can use it to:

See which pages users come from before reaching your target pages (page referrers).
Identify where users go next after visiting your target pages (next page paths).
Spot common navigation patterns and potential bottlenecks.
Inform decisions on page layout, internal linking, and content placement to improve user journeys.

Undergraduate Performance (Detailed)

Detailed Breakdown

The Undergraduate Performance report brings together both your department and central undergraduate pages. While it uses similar charts to the Overall Site Performance report, it provides a more detailed focus on the pages and campaigns driving traffic to these areas. The report also highlights how users are engaging with that content.

Performance of Central UG Study Pages

Central UG Pageviews (Top 10)

This bar chart shows the top 10 central undergraduate study pages by pageviews, comparing the most recent 30 days with the same period last year. You can use it to:

• Identify which courses and pages are attracting the most interest.

• Spot growth or decline in popularity compared with the previous year.

• Understand shifts in demand for different subject areas.

Central UG Pageview Trends

This line chart shows daily pageviews of central undergraduate study pages over the past 30 days, compared with the same period last year. You can use it to:

See how user interest changes over time (e.g. peaks around deadlines or events).
Compare overall demand trends with last year.
Spot unusual spikes or drops in traffic that may need investigation.

Central UG Pages (Top 20): Detailed Views and Sessions

This table lists the top 20 central undergraduate study pages, with metrics on pageviews, engagement, and change compared with last year. You can use it to:

Review performance at a more detailed level than the top 10 chart.
Track both volume (views) and quality (engagement) of traffic.
Pinpoint pages with declining engagement that may need updates.
Recognise high-performing pages that can be promoted or used as best practice.

Performance of UG Pages on Department Subsites

Department UG Pageviews (Top 10)

This bar chart shows the top 10 undergraduate pages within your department’s subsite by pageviews, comparing the most recent 30 days with the same period last year. You can use it to:

Identify which UG pages in your department’s subsite are attracting the most interest.
Spot growth or decline in demand compared with last year.
Understand shifts in student and visitor interest across your subsite.

Central UG Pageview Trends

This line chart shows daily pageviews of your department’s undergraduate pages over the past 30 days, compared with the same period last year. You can use it to:

Track changes in interest in your department’s UG content over time.
Compare traffic patterns with the same period last year.
Spot spikes or dips that may relate to events, campaigns, or updates.

Data table titled "Department UG Pages top 20 - Detailed Views and Sessions", listing top department pages with views and engagement metrics.

Central UG Pages (Top 20): Detailed Views and Sessions

This table lists the top 20 undergraduate pages within your department’s subsite, with metrics on pageviews, engagement, and change compared with last year. You can use it to:

Review the performance of your department’s UG content in detail.
Assess both traffic volume (views) and quality of engagement.
Identify underperforming pages that may need review or updates.
Highlight high-performing content as best practice.

Postgraduate Performance (Detailed)

Detailed Breakdown

The Postgraduate Performance report brings together both your department and central postgraduate pages. While it uses similar charts to the Overall Site Performance report, it provides a more detailed focus on the pages and campaigns driving traffic to these areas. The report also highlights how users are engaging with that content.

Performance of Central PG Study Pages

Central PG Pageviews (Top 10)

This bar chart shows the top 10 central postgraduate study pages by pageviews, comparing the most recent 30 days with the same period last year. You can use it to:

• Identify which courses and pages are attracting the most interest.

• Spot growth or decline in popularity compared with the previous year.

• Understand shifts in demand for different subject areas.

Central PG Pageview Trends

This line chart shows daily pageviews of central postgraduate study pages over the past 30 days, compared with the same period last year. You can use it to:

See how user interest changes over time (e.g. peaks around deadlines or events).
Compare overall demand trends with last year.
Spot unusual spikes or drops in traffic that may need investigation.

Central PG Pages (Top 20): Detailed Views and Sessions

This table lists the top 20 central postgraduate study pages, with metrics on pageviews, engagement, and change compared with last year. You can use it to:

Review performance at a more detailed level than the top 10 chart.
Track both volume (views) and quality (engagement) of traffic.
Pinpoint pages with declining engagement that may need updates.
Recognise high-performing pages that can be promoted or used as best practice.

Performance of PG Pages on Department Subsites

Department PG Pageviews (Top 10)

This bar chart shows the top 10 postgraduate pages within your department’s subsite by pageviews, comparing the most recent 30 days with the same period last year. You can use it to:

Identify which PG pages in your department’s subsite are attracting the most interest.
Spot growth or decline in demand compared with last year.
Understand shifts in student and visitor interest across your subsite.

Line chart titled "Department PG Pageview Trends", showing daily pageviews for the last 30 days compared with the same period last year.

Central PG Pageview Trends

This line chart shows daily pageviews of your department’s postgraduate pages over the past 30 days, compared with the same period last year. You can use it to:

Track changes in interest in your department’s PG content over time.
Compare traffic patterns with the same period last year.
Spot spikes or dips that may relate to events, campaigns, or updates.

Data table titled "Department PG Pages top 20 - Detailed Views and Sessions", listing top department pages with views and engagement metrics.

Central PG Pages (Top 20): Detailed Views and Sessions

This table lists the top 20 postgraduate pages within your department’s subsite, with metrics on pageviews, engagement, and change compared with last year. You can use it to:

Review the performance of your department’s PG content in detail.
Assess both traffic volume (views) and quality of engagement.
Identify underperforming pages that may need review or updates.
Highlight high-performing content as best practice.

Higher Education Digital Benchmarks

Higher Education Digital Benchmarks (UK/Global Context)

Benchmarking your performance against the wider higher education (HE) sector helps set realistic goals and highlight opportunities for improvement or investment.

What counts as a “good” number varies widely depending on the type of content (for example, a news article will usually have a higher exit rate than a homepage) and the design or purpose of the webpage. It’s also worth noting that reliable, up-to-date benchmarks for GA4 performance across the UK HE sector are limited, as much of this data isn’t publicly shared.

However, by drawing on the most credible industry studies and reports (mainly from the UK and North America), we can provide directional benchmarks and ranges to support your conversations with departments and help evaluate key metrics in context.

1. Engagement & Session Quality Metrics

The shift to GA4's focus on engagement means that the old bounce rate is less important. A strong, engaged session is now the gold standard.

Engagement Rate

Industry standard: 50% - 70%

Target: 60% or more. This is the percentage of sessions that are "engaged" (lasting more than 10 seconds, having more than 1 conversion event, or more than 2 pageviews). On content-heavy pages, aiming for the higher end (closer to 70%) suggests content relevance.

Avg. Engagement Time (AET)

Industry standard: 45 - 90 seconds

Target: Approx. 75 seconds. Given the high-involvement decision of selecting a university, visitors spend significant time reading course details, entry requirements, and research profiles. The longer the AET, the better.

Average Session Duration

Industry standard: 1 min 30 sec - 3 min 0 sec

Target: This metric tends to be higher for universities than for general e-commerce sites, reflecting detailed research.

Views / Session

Industry standard: 2.5 - 4.5 views on average per session (i.e., a single visit).

Target: Approx. 3.5 views on average per session. A high number suggests good internal linking structure, encouraging visitors to explore related courses, faculty, or application pages.

2. User & Volume Metrics

These metrics do not have a fixed industry standard, as they are entirely dependent on the university's size, marketing budget, and brand reach. However, you can benchmark the quality of these users.

Total Users

Key insight: Focus on Year-over-Year (YoY) growth. A good benchmark is your own historical trend compared against the overall HE application growth trends (e.g., UCAS data).

Goal: Consistent YoY growth.

New Users / Total Users

Key insight: This ratio indicates the health of your awareness and acquisition efforts versus your retention and returning efforts (e.g., current students, alumni, returning prospects).

Target: 60% - 80% new users is common for marketing-focused pages. If it’s too low, you may struggle to attract new prospects.

Engaged Users / Total Users

Key insight: This is a highly strategic ratio. You want a high percentage of your total users to fall into the engaged category.

Target: More than 50% of total users should be engaged users.

3. Channel Benchmarks (Acquisition)

These benchmarks are vital for marketing budget allocation, as they help determine which channels deliver the most cost-effective and highest-quality traffic.

Organic Search

Typical acquisition volume range: 35% - 55% (highest volume)

Avg. engagement rate: 60% - 75% (highest quality)

Insight: This channel usually delivers the most engaged users because they have high intent (searching for specific courses/research). Action: Invest in SEO for key terms.

Direct

Typical acquisition volume range: 10% - 20%

Avg. engagement rate: 65% - 80% (highest quality)

Insight: These are loyal or highly motivated users (typing your URL directly). Action: Use this segment as a benchmark for all other traffic.

Referral

Typical acquisition volume range: 5% - 15%

Avg. engagement rate: 40% - 60%

Insight: This varies widely (e.g., UCAS, external review sites, academic partnerships). Action: Prioritise partnerships that drive high-quality traffic (check average engagement time/engaged users).

Paid Search

Typical acquisition volume range: 5% - 15%

Avg. engagement rate: 45% - 65%

Insight: Engagement depends entirely on keyword quality. Action: If engagement is low, your keyword targeting is too broad.

Organic Social

Typical acquisition volume range: 5% - 10%

Avg. engagement rate: 35% - 55% (often lower)

Insight: High volume, but often low commitment (scrolling/browsing). Action: Focus social campaigns on driving specific actions (events/conversions), not just clicks.

Email

Typical acquisition volume range: 5% - 10%

Avg. engagement rate: 60% - 75%

Insight: High engagement, as the traffic is permission-based and targeted. Action: Optimise landing pages linked in emails for a seamless user experience.

4. Audience & Device Benchmarks

Device Category (Mobile)

Industry standard: 50% - 70% of all traffic

Action: Given the dominance of mobile, if your mobile engagement rate is below 55%, you have a significant mobile user experience problem (e.g., slow loading pages, poor navigation).

Device Category (Mobile)

Industry standard: 18-24 (UG) and 25-34 (PG) dominate

Insight: Monitor the age group breakdown of your engaged users. If you see a high number of users outside your target recruitment age (e.g., 45-54), investigate what content is driving their interest (e.g., research, professional development).

Gender

Industry standard: Often near 50/50 overall

Insight: Look for strong variances within specific departments or courses. If a department (e.g., Engineering) shows 80% male traffic, consider targeted marketing to balance the user base.

Country

Industry standard: Varies widely based on institutional goals

Insight: Benchmarking against yourself is key here (MoY or YoY). If your reports show a drop in users/sessions from a key recruitment country (e.g., China, India, US) compared to last year, that is a red flag for international marketing or admissions.

FAQs

1. Why do my numbers in Looker Studio differ from other data sources?

Data differences can happen because of timing, filters, or how the data is grouped. Looker Studio pulls data from Google Analytics 4 (GA4) or other sources, and sometimes the numbers may be slightly different from the raw data due to sampling, processing delays, or aggregation. When comparing numbers, always double-check the date ranges and filters applied in your report.

2. Why do some numbers in my report(s) not seem to add up?

It’s normal to see minor discrepancies between charts in the same report. Some charts show overall totals, while others break the data down by dimensions such as page, country, channel/source, or user type. When data is segmented this way, totals may not sum exactly due to how Looker Studio handles sampling, unique users, or overlapping categories.

Some charts may also use blended data from multiple sources (for example, combining department pages with course pages). This can cause totals to differ slightly because the sources may include different users or sessions.

To understand differences:

Check whether the chart shows a total or a breakdown
Look at the dimension or category applied to the chart
Consider any filters or segments that might limit the data

Remember: Rather than treating the exact figures as absolute, use the reports as a guide to analyse trends over time or between pages.

If you’re still unsure about any of the figures, contact the Web Team for clarification.

3. How do I change the date range for my report(s)?

Looker Studio allows you to adjust the date range using the date control at the top of the report. You can choose predefined ranges (e.g., last 7 days, last month, year-to-date) or select a custom range to analyse the period you need.

4. Can I download the data for further analysis?

View-only users can share the report by clicking the arrow next to the Share button and selecting Get report link. This copies a link you can share with colleagues who have a Google account and permission to view the report.

You may also be able to download the report, usually as a PDF, by clicking the same arrow and selecting Download report.

Exporting the underlying data (CSV or Google Sheets) usually requires additional permissions. If you need the data in another format, contact the Web Team for guidance.

5. Why do some charts appear blank or show “No data”?

A chart may appear blank if the selected filters, segments, or date range result in no matching data, or if there was no recorded activity for that period.

To address this, try:

Checking that the date range is correct
Reviewing any filters or segments applied

If the chart still shows “No data” and you’re unsure why, contact the Web Team for clarification.

6. How often is the data updated?

Most reports connected to GA4 are updated daily, but some metrics may be delayed by up to 24 hours. Check the “Last updated” timestamp at the bottom of your report for context when reviewing the data.

7. Who should I contact if I spot errors or missing data?

If you notice discrepancies or missing data in your report, contact the Web Team for assistance. To help them troubleshoot efficiently, include:

A screenshot of the chart or table
The date range you were viewing
The specific metric or chart where the issue occurred

This ensures the Web Team can quickly understand and resolve the problem.

8. How can I use the information in my report(s)?

We recommend reviewing the user guide above carefully. It explains each metric, its purpose, and how you can use each chart or section to support your decision-making. If you’re still unsure how to apply the information in your report(s), contact the Web Team for further guidance.

9. Can my report(s) be customised for my department?

If you would like a version of the report(s) tailored to your department, contact the Web Team. They can advise on options for customising the report(s) to meet your needs.