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Casework

Casework

Supporting members' individual needs

What is casework?

When members approach the branch about a workplace issue, they're assigned a caseworker to advise, represent, and support them.

Casework covers a wide range of issues, including:

  • flexible working requests
  • reasonable adjustments
  • sickness absence
  • grievances
  • disciplinaries
  • role regrading
  • bullying or harassment

The casework team

  • Sam Parr
  • Craig Turner
  • Antonia Mayers
  • Yue Zhou

The branch has a casework development programme to support new caseworkers.

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