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Improved service at Warwick Print

Since the introduction of the Imprint Management Information System, we have been able to analyse, react to and improve on our service. This is to make sure you know you are getting the best when it comes to our products, delivery and service. The system provides statistical data on the many aspects of our service and has resulted in significant improvement in our delivery.

Delivering on-time

We have been able to accurately identify and improve the total number of jobs delivered on time. We have set a new target of greater than 99% for our delivered on time statistic, which we are rapidly approaching.

October 2020 - 327 jobs completed

98% jobs were delivered on time

98% were delivered on time
2% were marked as late deliveries.

33% of jobs were delivered in 2 days or less

33% were completed in 2 days or less
Completion time from initial enquiry to customer delivery, indicating typical job processing falls within a 48 hour window.

99% of jobs were completed successfully

99% of jobs completed successfully
Only 3 were printed in error, meaning a 1% error rate.