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Instructions for Exhibitors

Many thanks for registering for an exhibition booth at ECSCRM 2018!

The exhibition will launch with the Welcome Reception on Sunday 2nd September at 17:30 - 19:00
and will be held in Hall 3 of the ICC throughout the conference.

Key Information

All enquires on site can be made at the main ECSCRM Registration Desks.


Exhibitor Personnel on site
Exhibitor Site Registration Form 
Exhibition times
Exhibition booth information
Floor Plan 
Exhibitor listing
Build times
Health and Safety
ICC Rules and Regulations
Risk assessment
Risk Assessment Template 
Shipping and collection
Shipping Note 
Additional items to order
Industrial session eligibility

Exhibitor Personnel on site

Please download and complete the Exhibitor Site Registration form and email to the conference secretariat at by 1st August 2018. This will ensure your booth name board is printed correctly and your members of staff have the necessary conference registration documents.

Please provide this information by 1st August 2018.

Allocation of registrations is according the exhibition package you have purchased:

Additional full conference registrations can be purchased here.

Bookings for optional sessions such as the tutorial, gala dinner and post conference tour can be booked here.

Exhibition times

The exhibition hall (Hall 3) will be open at the following times and it is expected that your booth will be manned, particularly during peak periods:

Sunday 2nd September: 17:30 - 19:00
Monday 3rd September: 08:00 - 18:00
Tuesday 4th September: 08:00 - 18:00
Wednesday 5th September: 08:00 - 17:00
Thursday 6th September: 08:00 - 15:30

Conference sessions start in Hall 1 at 09:00 each day.

Peak times for visitors to the exhibition are likely to be around the conference break times and lunch time which are scheduled for the following times each day:

Mid morning break: 10:00 - 10:30
Lunch: 12:00 - 13:00
Mid afternoon break: 15:00 - 15:30

All refreshements and catering are served in Hall 3. Exhibitors will have access to lunch 30 minutes before the main conference lunch break time.

The full conference programme can be accessed here.

Exhibition Booths

Exhibition booths are of a standard shell scheme design as shown below:

Booths include the following as standard:
• A small booth is 2x2x2.4m and include a name board, one table, two chairs, 1 x 500w electricity socket and 2 x 50W spots.
• A medium booth is 4x2x2.4m and include a name board, two tables, four chairs, 2 x 500w electricity socket and 4 x 50W spots.
• A large booth is 6x2x2.4m and include a name board, three tables, six chairs, 3 x 500w electricity socket and 4 x 50W spots.
• An extra-large booth is 8x2x2.4m and include a name board, four tables, eight chairs, 4 x 500w electricity socket and 6 x 50W spots.
• If you require any bespoke shell scheme items or graphics, additional furniture or electrical items, these can be ordered directly with the shell scheme company, GES. Brochure and order forms can be viewed and downloaded here.

Basic shell scheme Floor plan  Exhibitor Listing

Build times - Access to the exhibition hall for set up/break down

The build of exhibition stands will be undertaken by the shell scheme company on the morning of Sunday 2nd September.
Exhibitors will be given access to Hall 3 to set up and dress stands from 13:00 for completion by 17:00 ready for the exhibition launch at the Welcome Reception at 17:30 on Sunday 2nd September.

The exhibition will formally close after the last coffee break on Thursday 6th September, around 15:30 (please check on site timetable for confirmation). Please ensure your stand is cleared of all materials and rubbish as soon as possible after this time as the shell scheme company will begin dismantling immediately after this break and any materials left on stands will be discarded.

No access will be allowed to the exhibition hall whilst the shell scheme build and breakdown is underway unless individuals are wearing high visibility vests and safety shoes. These will not be readily available on site so exhibitors wishing to have access during this time must provide their own.

Health and Safety

As an exhibitor, you must ensure the health, safety and welfare of your employees, contractors and visitors as far as is reasonably practicable throughout the exhibition. You should ensure that your actions (or in-actions) do not give rise to accidents, injuries or unsafe working environments, provide proper information, instruction and training and supervise all parties throughout the show. You should also check that any contractors, suppliers, agents, etc that you may be using have a Health & Safety Policy, suitable to the exhibition environment.

The full ICC rules and regulations that must be abided by are available here and we advise you to download and read these.

Your attention is drawn to the Health & Safety at Work etc Act 1974 and the regulations made under this act and are reminded that the duties imposed by these laws are not reduced, regardless of whether an employer is in their own office or participating at an exhibition. Failure to do so represents a breach of the law, and could result in the prosecution of an exhibitor/contractor by the Health & Safety Executive (HSE).

Risk Assessment

All exhibitors must complete a Risk Assessment (RA) for the exhibition, which covers the activities taking place on the stand during the open period of the event. This does not need to be sent to us, although you must be able to produce it on site if called upon to do so. We have included a template to help you if necessary, simply click on the link to download and print the form.

However, if you have booked a Space Only Site, whoever is building the stand - either you or a contractor - will need to submit a detailed Risk Assessment to cover the build and breakdown, together with a Method Statement, this should be emailed to 

Shipping items ahead

If you wish to ship anything ahead, items can be received NO EARLIER THAN FRIDAY 31st AUGUST.
Please ensure that the shipping note is affixed to any items being delivered.

Shipping/collection address
B1 2NP

If you wish to have items delivered and offloaded during the morning of Sunday 2nd September, please note this on your exhibitot site registration form and you will be allocated a timetabled slot.

Collection of items for return shipping

Any parcels left at the venue must be clearly marked ready for collection and left in Bay B/Goods Inwards. It is the responsibility of the individual exhibitors to ensure their goods are packaged up and moved to Goods Inwards. For assistance with moving items, please contact the main ECSCRM registration desk where will arrange for a porter to contact you for assistance.

Collection must be made WITHIN 3 WORKING DAYS of the end of the conference (Tuesday 11th September 2018) and it is the responsibility of individual exhibitors to arrange their own courier.

Additional items to order

If you require any bespoke shell scheme items or graphics, additional furniture or electrical items, these can be ordered directly with the shell scheme company, GES. Brochure and order forms are available below. It equipment can be ordered via the venue.

GES Online Brochure

Bespoke shell scheme items order form

Bespoke graphics order form

Additional furniture order form

Additional electrical item order form

IT equipment can be ordered through the venue on this link, quoting passcode 62935.

Industrial Session Eligibility

As with previous ECSCRM/ICSCRM meetings, we will be hosting an industrial session allowing the top 15 industrial contributors (sponsorship and exhibition revenue paid directly to ECSCRM 2018 - this does not inlcude any additinal items purchased via GES) to take to the stage and share their company's vision and latest developments in their field. This session will take place on the evening of Monday 3rd September. You will be notifed after the final deadline for sponsorship and exhibition orders (31st July 2018) whether your organisation has secured a slot in the ECSCRM 2018 Industrial Session. Further details will then be provided. All are welcome to attend this session.