Do you need to deliver efficient and effective services in the healthcare sector and related industries? This new Master’s stream is offered by the Institute of Digital Healthcare at WMG, in collaboration with Warwick Medical School and the NHS.

What will the course provide?

This MSc has been designed for those interested in management or leadership roles within, or linked to, the health service sector – whether as a practitioner or as a supplier. For example, you may have a clinical background, or you might work in non-clinical management, biomedical or clinical engineering, healthcare technology, or pharmaceuticals.

As you seek to understand the changing demands on the health sector and the implications for your own organisation, you will be able to identify key tasks and best processes for your evolving service environment.

Healthcare organisations share many commonalities with production facilities, including the need for efficient process flow, change management, and quality standards. You will explore the principles, approaches, strategies and techniques for designing, analysing and managing complex healthcare systems. You will also learn to measure efficiency and improve effectiveness and productivity without compromising quality or safety.

This course will provide you with an insight into health systems modelling, e-health, and health or medical informatics. You will understand the workings of health systems and the processes that have impact on the industry today, such as the transformative abilities of technology and data. You will gain the essential knowledge to manage the integration of people, systems, and technologies to ensure the delivery of consistent high quality, person-centric care.

We also deliver a custom version of this course for NHS employees. Please contact us to discuss your enrolment on either programme.

Programme structure

The structure and weighting of this course is slightly different to our other postgraduate programmes. You will complete eight modules and a dissertation over a three year period to gain your MSc.

Modules will be delivered by staff in our Institute of Digital healthcare, in collaboration with Warwick Medical School.

Core modules

• Leading Change in the Healthcare Environment
• Quality and Productivity in Health Service Systems
• Operational Management and Clinical Systems Improvement
• Introduction to Health Informatics
• Electronic Healthcare Record Systems
• Resource Management in Healthcare Service Delivery
• Epidemiological and Statistical Methods for Quality Improvement
• Introduction to Health Economics

Learning outcomes

This programme will provide you with the skills required by healthcare providers, commissioner organisations, policy agencies, and industry such as:

• A clear understanding of the strategies required to deliver services within an ever changing and evolving healthcare environment
• Tools to explore, develop, and implement necessary plans to deliver those strategies such as capacity, workforce, and quality
• The ability to understand and implement systems and processes that deliver improved effectiveness and efficiency of care
• Skills to manage complex workforce scenarios, service redesign, and evaluation of services
• The ability to engage with patients, their families, and carers to meet care expectations
• An understanding of ethics and regulatory affairs

“This MSc is a timely development to fill a widening skills gap. The role of operational management in healthcare has never been so complex. Colleagues need to juggle the immediate priorities of improving the quality of care for patients and maintain clinically appropriate waiting times against a backdrop of increasing demand and, in real terms, reduced resources. This MSc seeks to complement the generic skills gained through education or experience with the higher level skills required to succeed in one of the fastest moving industries in the world.”

Tim Jones
Executive Director of Delivery, University Hospitals Birmingham NHS Foundation Trust

“I am delighted to be a Director of the MSc in Healthcare Operational Management at WMG. As a senior clinician and medical manager, I recognise the need for training clinical and non-clinical staff in healthcare operational management. This MSc will provide an understanding of theoretical concepts and enable development of strategies to overcome the challenges we face in the NHS today”.

Professor Meghana Pandit. FRCOG, MBA
Chief Medical Officer & Deputy CEO, University Hospitals Coventry & Warwickshire NHS Trust

 

What is the Institute of Digital Healthcare?

Based at WMG, the Institute of Digital Healthcare is a collaboration between WMG, Warwick Medical School, and the NHS. Its aim is to improve people’s health and wellbeing through the development, evaluation, and use of innovative digital technologies and services.