The Fourth European Conference on Organizational Knowledge, Learning, and Capabilities

OKLC 4
13 - 15 April 2003
Barcelona, Spain (IESE Business School, University of Navarra)

The Fourth European Conference on Organizational Knowledge, Learning, and Capabilities

Organizers

Rafael Andreu, Professor of Information Systems and General Management, IESE
Sandra Sieber, Assistant Professor of Information Systems, IESE
Emma Lara, Research Assistant, IESE

Advisory Committee

Rafael Andreu, IESE, Spain (andreu@iese.edu)
Eduard Bonet, ESADE, Spain (bonet@esade.edu)
Álvaro Cuervo, Universidad Complutense de Madrid, Spain acuervo@ccee.ucm.es)
Clive W. Holtham, City University Business School, UK (C.W.Holtham@city.ac.uk)
Sue Newell, Bentley College, Boston, USA (snewell@bentley.edu)
Maxine Robertson, University of Warwick, UK (maxine.robertson@wbs.ac.uk)
Harry Scarbrough, University of Leicester, UK (hs28@le.ac.uk)
Sandra Sieber, IESE, Spain (sieber@iese.edu)
Jacky Swan, University of Warwick, UK (jacky.swan@warwick.ac.uk)
Gabriel Szulanski, The Wharton School of the University of Pennsylvania, USA (szulanski@wharton.upenn.edu)
Haridimos Tsoukas, ALBA, Greece and Strathclyde University, UK (htsoukas@alba.edu.gr)
Georg Von Krogh, Director of the Institute of Management, Univ. of St. Gallen, Switzerland (Georg.VonKrogh@unisg.ch)
Anthony Wensley, University of Toronto, Canada (Anthony@wensley.ca)

Conference Program

Plenary Sessions
Track A:
Theorizing on Organizational Knowledge and Organizational Learning. (Sessions A-1 to A-4 on Sunday, 14th of April)
OL, K & Firm Strategy and Performance. (Sessions A-5 to A-7 on Monday, 15th of April)
Track B: Organizational Knowledge and Knowledge Management Practical Aspects.
Track C: Knowledge and Learning across Boundaries.
Track D:
Organizational Knowledge and Knowledge Management Practical Aspects. (Sessions D-1 to D-3 on Sunday, 14th of April)
Practitioner. (Sessions D-4 to D-7 on Sunday, 14th of April and on Monday, 15th of April)
Track E: Organizational Learning, Knowledge, and Organization.

Plenary Sessions

Session P-1 Molding Middle Ground – Intended Rationality and Theories of Learning
	Sunday, April 13, 9:30-10:30 Auditorium Guest Speaker: Dan Levinthal, Professor at Wharton School of Business, University of Pennsylvania Chair: Sue Newell, University of Warwick, UK

Session P-2 Knowledge Management Strategies in Use
	Sunday, April 13, 14:45-15:45, Auditorium Guest Speaker: Michael Earl Dean and Professor of Information Management, Templeton College Chair: Sandra Sieber, IESE, University of Navarra

Session P-3 UNION FENOSA Corporate University: Teach and Learn from Experience
	Monday, April 14, 10:45-11:45 Auditorium Guest Speaker: José María Vázquez-Pena, General Manager of Resources at Unión Fenosa Chair: Rafael Andreu, IESE, University of Navarra

Session P-4 Intellectual Capital: The Longitude of Wealth
	Monday, April 14, 16:00-17:00 Auditorium Guest Speaker: Leif Edvinsson, Professor of IC, School of Economics and Management, Lund University Chair: Clive Holtham, Cass Business School, City University, UK

Track A:

Theorizing on Organizational Knowledge and Organizational Learning

Session A-1: Theorizing on OK and OL

--Session cancelled--

Session A-2: Theorizing on OK and OL

Sunday, April 13, 12:15-13:15 Room G-302
Chair: Maxine Robertson, IKON Research Centre, Warwick Business School, UK

A socio-constructivist perspective on organizational knowledge and learning: knowing during planning practices

Marie-Léandre Gomez, University of Paris-Nanterre, E.S.S.E.C. Business School, France

On Studying Organizational Knowledge

Gerardo Patriotta, Erasmus University Rotterdam, The Netherlands

Learning in Innovation Projects: An Approach Based on Complexity Theory

Saskia J.M. Harkema, University Nyenrode, The Netherlands

Session A-3: Theorizing on OK and OL

Sunday, April 13, 16:00-17:00 Room G-302
Chair: Gerardo Patriotta, Erasmus University Rotterdam, The Netherlands

Clausewitz on knowledge: a phenomenological analysis of on war’s explicit and implicit accounts of knowledge

Fernando Ilharco, Catholic University of Portugal, Portugal

A Perspective of Nonaka's SECI Model from Programme Management: Combining Management Information PerformanceMeasurement and Information Design

Martín Wickes, Cranfield University, UK

Annette Leslie, Cranfield University, UK Dr. Fiona Lettice, Cranfield University, UK Aileen Feeney, Centrica, UK Paul Everson, PA Consulting, UK

When to design the designers: ex ante and ex post management of people for new organizational knowledge creation

C. Annique Un, Johnson Graduate School of Management, Cornell University, USA

Alvaro Cuervo-Cazurra, Carlson School of Management, University of Minnesota, USA Session A-4: Theorizing on OK and OL

Sunday, April 13, 17:30-18:30 Room G-302
Chair: C. Annique Un, Johson Graduate School, Cornell University of Management, USA

Modelling knowledge-based economic processes: a simulation approach

Max Boisot, Universitat Oberta de Catalunya, Spain

Agustí Canals, Universitat Oberta de Catalunya, Spain

Superstitious Learning in Corporate Acquisitions

Maurizio Zollo, INSEAD, France

Jeffrey J. Reuer, Fisher College of Business, Ohio State University, USA

Cracking the Code: The Dynamics of Professional Knowledge

Maxine Robertson, IKON Research Centre, Warwick Business School, UKJacky Swan,IKON Research Centre, Warwick Business School, UK

Lars Mathiassen, J. Mack Robinson College of Business, Georgia State University, USA

Track A:

OL, K & Firm Strategy and Performance

Session A-5: Organizational Learning, Knowledge and Strategy

Monday, April 14, 09:30-10:30 Room G-302
Chair: Agustí Canals, Universitat Oberta de Catalunya, ESADE, Spain

Strategy and organizational evolution: success drivers or strategist’s preferences?

José G. Vargas, Universidad de Guadalajara, México

Quality content of export memory: antecedents and influence on export performance

Joseph Sy-Changco, University of Macau, Macau

Looking into the black box of strategic activities: an activity theoretical perspective

Peter van Baalen, Erasmus University Rotterdam, The Netherlands

Marleen Huysman, Free University Amsterdam, The Netherlands Session A-6: Organizational Learning, Knowledge and Strategy

Monday, April 14, 12:15-13:15 Room G-302
Chair: Haridimos Tsoukas

ALBA, Greece and University of Strathclyde

The paradox of marketing exploitation and exploration learning strategies: the overlooked roles of market orientation

Kyriakos Kyriakopoulos, University of Maastricht, The Netherlands

Christine Moorman, Duke University, Fuqua School of Business, USA

People and patterns: a case study of the relationship between risk management and knowledge management in financial servicesvehicles of exchanges and communities

Victoria Ward, Sparknow & Associates, UK

Aidan Prior, Sparknow & Associates, UK Ian Martín, Sparknow & Associates, UK Clive Holtham, Cass Business School, City University, UK

Re-conceptualizing organizational knowledge: distributed cognitive systems within an evolutionary-systemic theory of mechanismsand models

Margeret Heath, CLEA Research Affiliate, Belgium

Session A-7: Organizational Learning, Knowledge and Strategy

Monday, April 14, 14:45-15:45 Room G-302
Chair: Clive Holtham, Cass Business School, City University, UK

Learning culture and organizational performance in small businesses

Ramón Sabater-Sánchez,

Josefa Ruiz-Mercader, Universidad de Murcia, Spain

Knowledge, learning and competitive advantage: measurement model proposal of dynamic distinctive competences

César Camisón, Universitat Jaume I, Spain

Fernando Garrigós, University Jaume I, Spain Daniel Palacios, University Jaume I, Spain

Organizational learning as a determining factor in business competitiveness

Susana Pérez López, Universidad de Oviedo, Spain

José Manuel Montes Peón, Universidad de Oviedo, Spain Camilo José Vazquez Ordás, Universidad de Oviedo, Spain

Track B:

Organizational Knowledge and Knowledge Management Practical Aspects

Session B-1: IT, Knowledge and Organizational Learning

Sunday, April, 10:45-11:45 Room G-301
Chair: Víctor Oltra, Universidad de Valencia, Spain

Managing and organizing concurrent knowledge exploration and exploitation: on the organizational antecedents and outcomes of inter-unit knowledge exchange and the role of IT

Tom J.M. Mom, Rotterdam School of Management, Erasmus University Rotterdam, The Netherlands

Frans A.J. Van Den Bosch, Rotterdam School of Management, Erasmus University Rotterdam, The Netherlands Henk W. Volberda, Rotterdam School of Management, Erasmus University Rotterdam, The Netherlands

Software process improvement through knowledge management

Sven A. Carlsson, Informatics, Jönköping International Business School, Sweden

Mikael Schönström, Informatics, School of Economics and Management, Lund University, Sweden

A computer-based argumentation framework for supporting short-term virtual communities of practice

Emmanuel Adamides, Industrial Management Lab, MEAD, University of Patras, Greece

Nikos Karacapilidis, Industrial Management Lab, MEAD, University of Patras, Greece Session B-2: Knowledge Creation and Construction

Sunday, April 13, 12:15-13:15 Room G-301
Chair: Markus Perkmann, Warwick Business School, University of Warwick, UK

Knowledge creation: systems thinking or process paradigm?

Barbara Simpson, The University of Auckland, New Zealand

Christine Woods, The University of Auckland, New Zealand

Organizational research and organisational learning: towards a design science

Georges Romme, Tilburg University, The Netherlands

Project-Level Integrative Mechanisms and Knowledge Creation: an Empirical Test

C. Annique Un, J ohnson Graduate School of Management, Cornell University, USA

Session B-3: Knowledge Creation and Construction

Sunday, April 13, 16:00-17:00 Room G-301
Chair: Barbara Simpson, The University of Auckland, New Zealand

Working ingredients in the knowledge structuring processes

Harald Kjellin, Stockholm University and Royal Institute of Technology, Sweden

Terese Stenfors, Stockholm University and Royal Institute of Technology, Sweden

Storytelling and construction of common narratives as a way to combine exploitation and explorations of knowledge in communitiesof practice

Frédéric Leroy, Audencia Nantes, École de Management, France

Looking through knowledge glasses: a new reading of operations management - the dilemma of process formalization. Initialoutcomes of a field study

Alfons Sauqet, ESADE, Spain

Eduard Bonet, ESADE, Spain Elena Bou, ESADE, Spain Session B-4: Organizational Learning Inhibitors

Sunday, April 13, 17:30-18:30 Room G-301
Chair: Georges Romme, Tilburg University, The Netherlands

The obstruction of organizational learning: behavioral and cognitive-based mechanisms that disable organizational learning

Michael L. DeVaughn, Carlson School of Management, USA

Unintended Effects: Loss of Organisational Knowledge and Capability

Lesley Treleaven, ISRM Research Group, University of Western Sydney, Australia

Chris Sykes, ISRM Research Group, University of Western Sydney, Australia

Knowledge as a barrier to learning: a case study from medical R&D

Margunn Aanestad, University of Oslo, Norway

Bjørn Eric Mørk, The Norwegian School of Management, Norway Miria Grisot, University of Oslo, Norway Ole Hanseth, University of Oslo, Norway Carsten M. Syvertsen, Hedmark University College, Norway Session B-5: HR Management, Knowledge and OL

Monday, April 14, 9:30-10:30 Room G-301
Chair: Eduard Bonet, ESADE, Spain

Strategic positioning of HRM in the knowledge economy

Mohan Thite, Griffith University, Australia

Learning in High Reliability Organizations (HROs): trial without error

Karina Aase, Stavanger University College, Norway

Torstein Tjensvoll, HSE Training Consultant, Statoil ASA, Norway

What are the best strategies for managing organizational knowledge? : The key role of human resource practices - qualitativeresearch evidence based on knowledge-work contexts

Victor Oltra, Universidad de Valencia, Spain

Session B-6: Knowledge and Organization Management

Monday, April 14, 12:15-13:15 Room G-301
Chair: José Esteves, Department de Llenguatges i Sistemes Informàtics, Universitat Politècnica Catalunya, Spain

Knowledge Management Services as a basic concept for Enterprise Knowledge Management System

Robert Woitsch, BOC ITC GmbH, Austria

Jose María Lorente Candelas, BOC Ibérica S.A, Spain Karagiannis Dimitris, University of Vienna, Austria

Strategic forgetting: understanding the management of forgetting

Pablo Martin De Holan, School of Business and Faculté Saint-Jean, University of Alberta, Canada

Nelson Phillips, Judge Institute of Management Studies, University of Cambridge, UK

The role of agency in the evolution of a management fashion: an empirical analysis of knowledge management in large organisation

Markus Perkmann, Warwick Business School, University of Warwick, UK

Maxine Robertson, Warwick Business School, University of Warwick, UK Chris Land, Warwick Business School, University of Warwick, UK Session B-7: Knowledge and Organization Management

Monday, April 14, 14:45-15:45 Room G-301
Chair: Will Venters, London School of Economics and Political Science, UK

An exploration study of knowledge types relevance along enterprise systems implementation phases

José Esteves, Department de Llenguatges i Sistemes Informàtics, Universitat Politècnica Catalunya, Spain

Roy Chan, Centre for Information Technology Innovation, QueensLand University of Technology, Australia Joan Pastor, Universitat Internacional de Catalunya, Spain Michael Rosemann, Centre for Information Technology Innovation, Queensland University of Technology, Australia

Technological, organizational and managerial tools for knowledge management supporting dispersed workers

Mariano Corso, Politecnico of Milano, Italy

Gianluca De Cantis, Politecnico of Torino, Italy

Antonella Martini, University of Pisa, Italy

Silvia Massa, University of Genova, Italy

Emilio Paolucci, Politecnico of Torino, Italy

Luisa Pellegrini, University of Pisa, Italy

Stefania Testa, University of Genova, Italy

Knowledge in organisations: a sensemaking view

Dubravka Cecez-Kecmanovic, Faculty of Commerce and Economics, UNSW, Sydney, AustraliaCate Jerram,College of Law and Business, UWS, Australia

Lesley Treleaven, College of Law and Business, UWS, Australia

Chris Sykes, College of Law and Business UWS, Australia

Track C:

Knowledge and Learning across Boundaries

Session C-1: Organizational Learning Social Dimensions

Sunday, April 13, 10:45-11:45 Room G-201
Chair: Irma Bogenrieder, Rotterdam School of Management, Erasmus University, The Netherlands

Component reconfiguration strategies in a multi-project environment: the case of made-to-order markets

Ilan Oshri, Erasmus University Rotterdam, The Netherlands

The social approach of knowledge management: the effect on the organizational learning capacity

Isabel Mª Prieto, Universidad de Valladolid, Spain

Elena Revilla, Instituto de Empresa, Spain

Integrating communities of practice with e-learning platforms to improve on-the-job learning to improve on-the-job learning

Matthias Trier, Technical University Berlin, Germany

Session C-2: Networks

Sunday, April 13, 12:15-13:15 Room G-201

Chair: Elena Revilla Instituto de Empresa, Spain

Investigating coopetitive learning and knowledge exchange networks (CoLKENs) as emerging concept in management literatureand practice

Claudia Loebbecke, University of Cologne, GermanyAlbert Angehrn,INSEAD, France

Investigating socio-spatial knowledge networks in technological learning

Frank Sligo, Massey University,New Zealand

Claire Massey, Massey University,New Zealand

Networks and knowledge integration in the context of innovation

Harry Scarbrough, Warwick Business School, University of Warwick, UK

Jacky Swan, Warwick Business School, University of Warwick, UK Session C-3: Knowledge Transfer and Absorptive Capacity

Sunday, April 13, 16:00-17:00 Room G-201
Chair: Hans Berends, Eindhoven University of Technology, Eindhoven Centre for Innovation Studies

Motility of knowledge practices: an exploration within the UK construction industry

Will Venters, London School of Economics and Political Science, UK

Mike Cushman, London School of Economics and Political Science, UK Tony Cornford, London School of Economics and Political Science, UK

Knowledge transfer and reading: implications of the transactional theory of reading for research and practice

Stephen Gourlay, Kingston Business School, UK

Moving knowledge: the so-called problem of transfer and how to reframe it

Gabriele Lakomski, Centre for Organizational Learning and Leadership, The University of Melbourne, Australia

Session C-4: Knowledge Transfer and Absorptive Capacity

Sunday, April 13, 17:30-18:30 Room G-201
Chair: Mike Cushman, London School of Economics and Political Science, UK

Absorptive capacity and knowledge transfer propensity: towards the obtaining of a competitive advantage

Vincent Chauvet, IAE Aix-en-Provence, France

Superior-subordinate knowledge transfer: what superior-subordinate knowledge transfer strategies are favoured by highly effectivegeneral managers to create value for their organizations?

Robert R. Parent, University of Sherbrooke, Canada

Absorptive capacity, adaptation and performance: an intra-organizational perspective

Justin J.P. Jansen, Rotterdam School of Management/ Erasmus University Rotterdam, The Netherlands

Frans A. J. Van den Bosch, Rotterdam School of Management/ Erasmus University Rotterdam, The Netherlands Henk W. Volberda, Rotterdam School of Management/ Erasmus University Rotterdam, The Netherlands Session C-5: Knowledge Across Borders; Knowledge Sharing

Monday, April 14, 09:30-10:30 Room G-201
Chair: Gabriele Lakomski, Centre for Organizational Learning and Leadership, The University of Melbourne, Australia

Committed to share: the relationship between organizational commitment, knowledge sharing and the use of cmc

Bart van den Hooff, University of Amsterdam, The Netherlands

Femke de Leeuw van Weenen, University of Amsterdam, The Netherlands

A grounded theory on knowledge sharing in industrial research

Hans Berends, Eindhoven University of Technology, The Netherlands

Hans van der Bij, Eindhoven University of Technology, The Netherlands Koenraad Debackere, K.U. Leuven Research & Development, Belgium Mathieu Weggeman, Eindhoven University of Technology, The Netherlands Organisational learning across groups: the consequences of structural embeddedness

Irma Bogenrieder, Rotterdam School of Management, Erasmus University, The Netherlands

Session C-6: Knowledge Across Borders; Knowledge Sharing

Monday, April 14, 12:15-13:15 Room G-201
Chair: Jacky Swan, Warwick Business School, University of Warwick, UK

Communications network structure for knowledge sharing: a social constructivist approach

Liaquat Hossain, Syracuse University, USA

Emily Huang, Syracuse University, USA

The relational dimension of knowledge sharing: an empirical study of an industrial research group

Niels-Ingvar Boer, Erasmus University Rotterdam, The Netherlands

Hans Berends, Eindhoven University of Technology, Eindhoven Centre for Innovation Studies, The Netherlands

Knowledge diffusion across an organizational population: isomorphism, networks of practice, and the transfer of anorganizational innovation

Joan L. Slepian, USA

Peter Birckmayer, State University of New York, Empire State College, USA

Track D:

Organizational Knowledge and Knowledge Management Practical

Session D-1: Capability Development and Potential

Sunday, April 13, 10:45-11.45 Room G-101
Chair: Aidan Prior

Sparknow & Associates, UK

Workplace innovation scale: a new method for measuring innovation in the workplace

Adela J. McMurray, Swinburne University, Australia

Rae Dorai, Swinburne University of Technology, Australia

A componential model of collaborative innovation

Tania Bucic, University of Technology, Sydney, Australia

Siegfried P. Gudergan, University of Technology, Sydney, Australia

Ordering creativity? Knowledge, creativity, and social interaction in the advertising industry

Oded Nov, Judge Institute of Management, University of Cambridge, UK

Matthew Jones, Judge Institute of Management, University of Cambridge, UK

What is an organization that it may learn? Reconstructing the individual-organizational tension in learning and knowledge

Alexandra Hefner, Wirtschaftsuniversität Wien, Austria

Session D-2: Capability Development and Potential

Sunday, April 13, 12:15-13:15 Room G-101
Chair: Trish Deay, University of Alberta, Canada

Effect of internal capabilities on internationalisation of the small information and communication technology firms

Olli Kuivalainen, Lappeenranta University of Technology, Finland

Kaisu Puumalainen, Lappeenranta University of Technology, Finland Sami Saarenketo, Lappeenranta University of Technology, Finland Sanna Taalikka, Lappeenranta University of Technology, Finland Kalevi Kyläheiko, Lappeenranta University of Technology, Finland

The impact of knowledge management strategies on organizational performance: Part I: Developing a model to test Earl’s taxonomy

Derek Asoh,School of Information Science and Policy, University at Albany, State University of New York, USA

Building social capability: a struggle to be different

Lucia Boxelaar, Institute of Land and Food Resources, University of Melbourne, Australia

Ruth Beilin, Institute of Land and Food Resources, Burnley College, Australia Mark Paine, Institute of Land & Food Resources, University of Melbourne, Australia Session D-3: Teams and Learning

Sunday, April 13, 16:00-17:00 Room G-101
Chair: Alfons Sauquet, ESADE, Spain

Exploring knowledge integration in ERP project teams

Sue Newell, Bentley College, USA

Jimmy Huang, Nottingham Business School, UK Carole Tansley, Nottingham Trent University, UK

Opening up and engaging the black box: managing knowledge work in virtual teams

Rashmi Assudani, McGill University, Canada

Work teams for knowledge management: the importance of a suitable climate.

Celia Zárraga, Universidad de Las Palmas de Gran Canaria, Spain

Jaime Bonache, Universidad Carlos III de Madrid, Spain

Track D:

Practitioner

Session D-4: Knowledge Transfer Experiences

Sunday, April 13, 17:30-18:30 Room G-101
Chair: Marleen Huysman, Free University Amsterdam, The Netherlands

Exploiting knowledge and learning across organisations: the role of the broker and information technology in learning networks

Dimitris Apostolou, Planet Ernst & Young, Greece Kostas Baraboutis, Planet Ernst & Young, Greece Gregory Mentzas, National Technical University of Athens, Greece

Transfer of information systems development knowledge and expertise: a case study from University Administration

Ari Heiskanen, University of Oulu, Finland

Pauli Assinen, University of Helsinki, Finland Kai Lindberg, University of Oulu, Finland

Exploiting the ideas from non-business to evolve contexts for delivering high quality products and services -the knowledge dimensions

Puja Karki, MindTree Consulting Pvt Ltd, India

Mahabaleshwar Hegde, ITC Infotech, India Session D-5: Knowledge Transfer Experiences

Monday, April 14, 9:30-10:30 Room G-101
Chair: Joan Antoni Pastor, Universitat Internacional de Catalunya, Spain

Knowledge construction in an Australian software development enterprise: developing the knowledge bases for innovation renewal

Richard White, CEO, Eagle Datamation International, Australia

Ken Dovey, University of Technology, Australia

Bridging the efficient and flexible knowledge company - A practical example from a major Danish pump producer

Henrik Jorgensen, Grundfos A/S, Denmark

Steen Krogh Petersen, Grundfos A/S, Denmark

Untapped reservoir of knowledge

Elizabeth A. Weymann, Loyola University New Orleans, USA

Mantell Building, University of Sussex Session D-6: Collaborative Learning

Monday, April 14, 12:15-13:15 Room G-101
Chair: Marie-Léandre Gomez

E.S.S.E.C. Business School, University of Paris-Nanterre, France

Understanding collaborative learning: welcome to the theme park!

Harri Happonen, Metso Corporation, Finland

Mari Oksanen, Helsinki School of Economics, Finland Vesa Taatila, Metso Corporation, Finland

Knowledge management within the BBVA Group

Luis Sánchez Navarrete, BBVA, Spain

Ane Aguirre, BBVA, Spain Araceli Cabezón, BBVA, Spain Session D-7: KM and CKOs

Monday, April 14, 14:45-15:45 Room G-101
Chair: Panagiotis Damaskopoulos, INSEAD, France

The impact of ICT on knowledge intensive services: an Australian experience

Meliha Handzic, School of Information Systems, Technology and Management, UNSW, Australia

Peter Parkin, School of Information Systems, Technology and Management, UNSW, Australia

Reflections of a knowledge officer

John P. Carney, Dstl, UK

Talent management as a source of competitiveness

Rafael Mora, Heidrick &

Struggles, Portugal

Track E:

Organizational Learning, Knowledge, and Organization

Session E-1: Organizational Design, Knowledge and Organizational Learning

Sunday, April 13, 10:45-11:45 Room B-102
Chair: Sue Newell, Bentley College, USA

Task, knowledge, and coordination – Transactive memory in action

Yan Xu, Annenberg School for Communication, University of Southern California, USA

Designing for software development team' agility: a longitudinal study

Abraham B. Shani, Stockholm School of Economics, Sweden

James A. Sena, California Polytechnic State University, USA

De-briefing and motivation of knowledge workers

Mette Moensted, Copenhagen Business School, Denmark

Nicoline Jacoby Peterseen, Copenhagen Business School, Denmark Session E-2: Organizational Design, Knowledge and Organizational Learning

Sunday, April 13, 12:15-13:15 Room B-102
Chair: Fiona Lettice, Cranfield University, UK

On the integration of lifeworld and system in organisational development - in pursuit of a dialectical management practice

Jacob Böhme Christensen, Aalborg University, Denmark

Brian Vejrum Soerensen, Aalborg University, Denmark

From functional to thematic organisation: knowledge networks as drivers for change at the audit commission

Karin Breu, Cranfield School of Management, UK

Christopher Hemingway, Cranfield School of Management, UK Paul Najsarek, Audit Commission Knowledge Projects, UK Angela Morris, Knowledge Network Co-ordinator, Audit Commission, UK

Reflective and genetic strategic learning in project-based organisations

Joseph Lampel, Cass Business School, City University, UK

Pushkar P. Jha, Cass Business School, City University, UK Session E-3: Organizational Design, Knowledge and Organizational Learning

Sunday, April 13, 16:00-17:00 Room B-102
Chair: Harry Scarbrough, Leicester University, UK

Organisational network topology of the new economy: organisational network topology of the new economy: organisationalconditions of knowledge valorisation

Panagiotis Damaskopoulos, INSEAD, France

Projects and the organisation: a strategic learning interface

Joseph Lampel, Cass Business School, City University, UK

Peter Morris, University College London, UK Pushkar P.Jha, Cass Business School, City University, UK Irene Loch, The Bartlett School of Graduate Studies, UK

Knowledge integration requirements for self-renewing organizations. An in-depth case study at SHELL Research and TechnologyCenter Amsterdam (1998-2002)

Frans A. J. Van Den Bosch, Rotterdam School of Management, Erasmus University Rotterdam, The Netherlands

Sander Heinhuis, Rotterdam School of Management, Erasmus University Rotterdam, The Netherlands Henk W. Volberda, Rotterdam School of Management, Erasmus University Rotterdam, The Netherlands Session E-4: Organizational Change

Sunday, April 13, 17:30-18:30 Room B-102
Chair: Patricia Ordóñez, Universidad de Oviedo, Spain

Learning how to change organizational routines

Trish Reay, University of Alberta, Canada

Karen Golden-Biddle, University of Alberta, Canada

A network model of change interpretation: identity orientation and networking

Olivia, Kyriakidou, University of Surrey, UK

The role of inter-firm learning in the constructive process of organizational change

Anna Goussevskaia, Warwick Business School, University of Warwick, UK

Jacky Swan, Warwick Business School, University of Warwick, UK Session E-5: Teams and Learning

Monday, April 14, 09:30-10,:30 Room B-102
Chair: Guillermo Pérez-Bustamante, Universidad de Oviedo, Spain

Team composition and learning: how knowledge conversion abilities facilitate team learning process

Jia-Chi Huang, Soochow University, Taiwan

Sy-Fong Wang, Soochow University, Taiwan

Power and knowledge acquisition: the implications for team performance

John Politis, Higher Colleges of Technology, UAE

The effect of team structure on project-based learning

Linda F. Edelman, Bentley College, USA

Michael Bresnen, Warwick Business School, UK Stephane Laurent, Warwick Business School, UK Sue Newell, Bentley College, USA Harry Scarbrough, Leicester University, UK Jacky Swan, Warwick Business School, UK Session E-6: Knowledge Measurements

Monday, April 14, 12:15-13:15 Room B-102
Chair: Joseph Lampel, Cass Business School, City University, UK

Measuring and reporting on relational and social capital: empirical evidences

Patricia Ordóñez, Universidad de Oviedo, Spain

Integrating knowledge flow- and knowledge stock-measurement: conceptual steps towards a knowledge audit

Rüdiger Reinhardt, Competence Center Knowledge Communication, Switzerland

Manfred Bornemann Session E-7: Intellectual Capital

Monday, April 14, 14:45-15:45 Room B-102
Chair: Karin Breu, Cranfield School of Management, UK

Intellectual capital reports in Spain: a case study

Patricia Ordoñez, Universidad de Oviedo, Spain

Dynamic development of intellectual capital and intangible activities: a model of knowledge management for knowledgeintensive firms

Guillermo Pérez-Bustamante, University of Oviedo, Spain

Social capital, reputation, and tacit knowledge: use of board of directors to create and sustain a knowledge-based competitive advantage

Sanjay Goel, School of Business and Economics, University Minnesota-Duluth, USA

Ellen Enkel, University of St. Gallen, Switzerland