Upskilling
Upcoming Online Sessions
SuccessFactors Changes: Overview of Process Changes and Modules (Online)
- 5 May, 10:00–12:00
- 6 May, 10:00–12:00
- 7 May, 10:00–12:00
Upcoming In-Person Sessions
SuccessFactors Changes: Overview of Process Changes and Modules (In Person)
- 23 June, 10:00–12:00 — BSR1, Gibbet Hill
- 24 June, 10:00–12:00 — WT001, Westwood
Upcoming Process-Specific Sessions
You can book onto any of the sessions detailed on this page via the link below.
Initiating a Recruitment Campaign
We'll guide you through creating or amending a position, securing approval to refill or create a role, submitting a job advert request, and tracking approvals so you can confidently launch a recruitment campaign from start to finish.
- Tuesday 7 July, 10:00 - 12:00
- Wednesday 5 August, 10:00 - 12:00
Receiving and Managing Applications
You'll learn how to manage candidate applications, record shortlisting, schedule and arrange interviews, and capture interview outcomes in SuccessFactors, ensuring a smooth and consistent recruitment process from application to decision.
- Wednesday 8 July, 10:00 - 12:00
- Tuesday 11 August, 10:00 - 12:00
Making an Offer of Employment
We'll explain making and reviewing an offer, issuing offer letters, managing acceptances or rejections, completing pre-engagement checks, and processing transfers so you can move candidates smoothly from selection to start date.
- Tuesday 14 July, 10:00 - 12:00
- Tuesday 18 August, 10:00 - 12:00
Onboarding a New Candidate
This session explains what happens after an offer is accepted, how new starters will share personal information (personal data, payroll, and pensions) and coordinating departmental onboarding information to ensure a smooth and compliant new‑starter experience.
- Wednesday 15 July, 10:00 - 12:00
- Wednesday 19 August, 10:00 - 12:00
People Lifecycle Changes
This session covers how to manage key people changes, from approvals and position updates to contract, working arrangement, and managerial changes, giving you the confidence to handle lifecycle updates accurately, compliantly, and efficiently.
- Wednesday 22 July, 10:00 - 12:00
- Tuesday 25 August, 10:00 - 12:00
Final Overview Session - Ready to go-live?
- Wednesday 2 September, 10:00 - 12:00
Our approach to Upskilling
A new approach to learning
We're reshaping how colleagues access guidance, training and support. Our approach moves away from static documents and one-off training sessions, towards a more flexible, accessible and continuously evolving model.
This reflects the wider shift enabled by SuccessFactors — simplifying processes, enabling self-service, and freeing up capacity across the People Team to focus on higher-value guidance and support.
Accessible guidance, when and how you need it
We are moving away from static guidance towards support that is available at the point of need.
Using tools such as Scribe, colleagues can access step-by-step, visual walkthroughs embedded directly within guidance pages.
This enables users to complete tasks in real time, reducing reliance on lengthy manuals and making processes easier to follow.
Structured and role-based
Alongside in-system support, we are delivering targeted training aligned to different roles.
This includes a blend of online sessions, workshops and self-guided materials, focused on the actions colleagues will carry out.
Training is practical and task-based, ensuring users build confidence before and after go-live.
Continuous improvement and support
Our approach to upskilling is ongoing. Guidance and resources will be regularly updated based on feedback and user behaviour, creating a dynamic knowledge base that evolves over time. This ensures consistent, high-quality practice across the University while enabling the People Team to focus on advice, insight and continuous improvement.