Please read our student and staff community guidance on Covid-19
Skip to main content Skip to navigation

Student Opportunity: Immigration & Compliance Feedback

Student Opportunity: Immigration & Compliance constantly reviews its service provision, as well as the performance of our processes and staff.

Please use the form below to give us feedback on your experience of Student Opportunity: Immigration & Compliance.

We will use this feedback review our processes, to ensure that we continue to offer the best possible service to students at Warwick.

Thank you for taking the time to complete this form.

 


Please use the following scale to let us know how we did in the following questions:

1 = Worst - 2 = Very Poor - 3 = Poor - 4 = Below Average - 5 = Average - 6 = Above Average - 7 = Good - 8 = Very Good - 10 = Excellent


Not applicable 1 2 3 4 5 6 7 8 9 10
Using the SO: Immigration & Compliance website
Response to a Meet an Adviser Request
Response to email or contact form queries
Response to telephone queries
Response to online CAS request
Response to a request for a Status Letter for Immigration Purposes
Drop in to Reception
Appointment
Other

Using the scale below, please use the next two sections to tell us about your visit to our office :

1 = Worst - 2 = Very Poor - 3 = Poor - 4 = Below Average - 5 = Average - 6 = Above Average - 7 = Good - 8 = Very Good - 10 = Excellent


Not Applicable 1 2 3 4 5 6 7 8 9 10
The person was friendly and courteous
The person was professional
The person was knowledgeable and helpful/able to assist with my query
The person was easy to understand when giving advice
The person was culturally sensitive/aware
The person was punctual
Other
Not Applicable 1 2 3 4 5 6 7 8 9 10
Entry to the office
Reception waiting area
Advising Room
* indicates a required field

Privacy statement

The University of Warwick will process your personal data as collected within this electronic form for the purpose(s) stated above. The legal basis for processing this personal data is: Legal obligation regarding compliance with our legislative requirements or the performance of the contract you hold with the University of Warwick. Your personal data will not be shared or disclosed to any third parties external to the University of Warwick except that stated in the Privacy Statement: https://warwick.ac.uk/services/idc/dataprotection/privacynotices/. Your personal data will not be transferred outside of the EEA, will be kept securely by the University of Warwick and will be retained in accordance with the Records Retention Schedule. The University of Warwick is the Data Controller of this information and is committed to protecting the rights of individuals in line with Data Protection Legislation. Please visit the University’s Data Protection webpages for further information in relation to your rights and how the University processes your personal data: https://warwick.ac.uk/services/idc/dataprotection/ The University’s Data Protection Officer, A Bajaj, can be contacted through DPO@warwick.ac.uk and any requests or complaints should be made in writing to the University’s Data Protection Officer.
Spam prevention