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Lost (or damaged) passports and visas

We are sorry to hear that your Passport and or BRP was lost or stolen.
Please do not panic and follow the instructions below:

  • Please click on the following link and carefully read through the information BEFORE your submit an ONLINE CONTACT FORM or email to the Immigration Service:

Lost or Stolen BRP Flow Chart

You must get from the local police force where the theft or loss occured:

A Crime Reference Number if your BRP/Visa was stolen,


A Case Reference Number if it was lost

Lost or Stolen in the UK:

We are aware that some UK Police Forces have advised that they do not give Case Reference Numbers for lost BRPs or visa.

This is not the case as we have confirmed with the UKVI and the police that a lost visa will be issued a Case Reference Number, as this is required to complete your BRP RC application.

You may wish to report a UK loss via your local force's online service or by calling 101 in the UK.

Alternatively you can pop in to the local police station.

You must notify the University of Warwick as soon as possible if your Immigration Documents that allow you to study at the University of Warwick have been lost or stolen.

Please click on the following link to notify the University of your lost BRP:

Lost BRP Notification Form.

You must present your new Passport and or BRP to the University of Warwick Study Abroad & Immigration Service Reception as soon as possible.

Faliure to do so could lead to the University withdrawing you.

I Have Lost Or Damaged My passport in the UK

You do not need to report a lost passport to the Police in the UK or the Home Office as they they will be unable to give you a crime reference number or log details.

You will need to contact your country's Embassy to obtain a new passport.

You may wish to contact the UKVI, using the MCC form, to notify them that you have obtained a new passport as well.

If you have lost your BRP card at the same time, please refer to the information below regarding how to apply for a new BRP card. The UKVI can accept a replacement BRP card application without your new passport (i.e., before you receive your new passport) if the application is made for a straight like-for-like replacement of a lost / stolen BRP AND the initial BRP was issued less than two years ago.

Once you receive your new passport, you must present this in person to the Study Abroad and Immigration Service Reception (SA&IS Reception) as soon as possible to have your new Passport Validated and your Student Record updated.

The SA&IS Reception is located:

International Student Office | Academic Registrar's Office | 1st Floor | South Wing | University House |

University Of Warwick | Kirby Corner Road | Coventry | CV4 8UW | Find Us On The Interactive Map |


I Have Lost / Damaged My Passport Overseas And My UK Visa Was In My Passport, How Do I Travel Back To The UK?

If you had an Entry Clearance or Residence Permit sticker, otherwise known as a vignette, in your passport, you will need to apply for a 'Vignette Transfer' application overseas in order to return to the UK.

To do this, follow these steps:

  1. Obtain evidence of loss or theft if applicable - for example a Police reference Number or Report
  2. Obtain a new passport from your embassy
  3. Complete and submit the Lost BRP Notification Form - This will enable the University to send you a Status Letter.
  4. Apply online - ome - The Current Fee is : £154.

  1. You do not need to provide a CAS or evidence of funds or qualifications, etc, unless requested by UKVI to show no change of circumstances.
  2. You should submit a student status letter from the University, in addition to a photocopy of your previous visa and your police report.
  3. Once your application is approved, you will receive a Tier 4 visa valid for 1 month and you will need to return to the UK within the validity of your travel visa and collect your BRP card.
  4. Once you return to the UK, you may wish to contact the UKVI, using the MCC form, to notify them that you have obtained a new passport.


I have obtained a new passport but my visa is in my previous passport. Do I have to transfer my visa to my new passport?

If you are currently overseas:

You can return to the UK with both passports.

Once you return to the UK, you may wish to contact the UKVI (using the MCC form) to notify them that you have obtained a new passport.

If you are in the UK:

If your UK visa is a vignette or sticker in your passport, rather than a BRP (Biometric Residence Permit), you do not have to transfer your visa to your new passport.


  1. If you would like to work or undertake an internship in the UK then you will need to transfer your visa to a BRP card by using the TOC application form and pay the appropriate fee.
  2. You will be able to download a documents checklist after you have submitted the online application form. This checklist will mention all the documents required and to be show to the UKVI for this application.
  3. You will also be required to provide your biometric data and your visa will be issued in the form of a Biometric Residence Permit (BRP).


My BRP Card Was Lost Or Was Stolen

If you have a Biometric Residence Permit (BRP card) covering your leave in the UK, you should ensure you carry this with you when you travel outside of the UK as you will need it in order to return to the UK.

Below are the answers to some frequently asked questions relating to the BRP:

Step 1: Check where it might be
  • Don't panic!
  • First make sure that you have checked all locations where it may possibly be.
  • If you are on campus, check with the Security Service - Tel: 02476522083.
  • Do a thorough search before reporting it to the Home Office because once your BRP is cancelled, it cannot be reversed!

Step 2: Inform the University, The Home Office and local Police

You need to notify the University of Warwick of the lost BRP by completing the LOST BRP NOTIFICATION FORM

  • Failure to obtain a new BRP card when you should have is a breach of your immigration condition and can lead to immigration, financial and compliance sanctions.

You will need to report the loss of your BRP to the Home Office, so they can cancel your BRP. Via this link, you can report your loss BRP and read about the BRP replacement application at the same time.

To do this please complete their ONLINE FORM

  • Please note that failure to report the loss or theft to the Home Office and local police may result in a civil penalty.
  • You will be asked to provide your personal information such as:

Full Name

Date of Birth


BRP Reference Number

Contact Details

Where and When the BRP Was Lost or Stolen


You will also need to report the loss of your BRP to The Police, whether in the UK or overseas, and obtain a police report and/or crime reference number.

If you reported the loss by telephone, or, if the local police force does not give a crime reference number for lost property, remember to note down the case reference number.

Step 3: Obtain a replacement BRP visa to return to the UK (if lost overseas)

If you lost your BRP card overseas, you must apply for a replacement BRP visa in order to re-enter the UK.

It can be problematic especially if you have lost your passport as well, in which case you must obtain an emergency travel document from your embassy first, or, if you are at risk of overstaying the visa for the country you are currently in, for example, if you are in Schengen zone and your Schengen visa would expire imminently.

This replacement BRP Visa can take between 1-2 weeks to process so think carefully whether you are able to make this application from where you are, or whether it is better to return to your home country where you can be better supported

The replacement BRP visa is a single-entry visa and is only valid for one month.

It would grant you a single entry to return to the UK.

To make this application from overseas, you must complete an online application form, unless you hold a Cuban or North Korean Passport, in which case you should contact the nearest embassy to enquire about the replacement BRP process.

You will be expected to submit a copy of your previous BRP card and a current student status letter when attending your appointment - we would have sent you a copy of these as soon as you notified us of the lost BRP.

The fee for this service is currently £189.00.

Access the online form and select the following options:

Reason for visit: Other

Visa type: Others

Visa Sub type: Replacement Biometric Residence Permit

Complete all areas of the form, and ensure to put as much information as you can in the final section of the form titled 'Additional information'.

You should include your police report and details of how you lost/had your BRP stolen from you.

You will need to pay online for your application and make an appointment to present your documents and have your biometric data taken.

You will receive a vignette (sticker) inside your passport giving you permission to return to the UK to make a further application for a replacement BRP card upon your return to the UK.

You should submit your replacement BRP application within the validity of your temporary visa.

When you return to the UK, please do get in touch with immigration services so that we can help you with the next stage of the process.

Step 4: Apply for a replacement BRP card

Please note that there is only an 'on-line' version of the BRP(RC) application form: residence-permit-replacement- service 

The application form is straightforward, and you may make the payment online once you have submitted your application.

You will then have 15 working days after submitting your online application, to forward your coversheet, and relevant documents to the address detailed on the form.

If you lost your BRP card in the UK, or, if you have returned to the UK with a replacement BRP visa, you will now need to complete the BRP(RC) form using the online application form as detailed above.

Failure to apply for a replacement BRP within 3 months of reporting the loss, or, within 1 month if you are returning to the UK on a 'replacement BRP visa' could result in a financial penalty of up to £1000 or curtailment of your visa.

You may wish to make an appointment with an immigration adviser to check your documents, or apply for a replacement BRP by yourself.

If you lost your BRP card in the UK at the same time as your passport and have not received a new passport within the three month deadline, you can still apply for a new BRP.

There are two ways you can make this application:

Standard Service - £75.20, 8-10 weeks


Super priority Service - £685.20 (see details below)

Please do not make travel plans, especially if you can't be flexible with the travel dates until you have received your new BRP card to avoid having to cancel your trip. 

If you decide to make an appointment to see an adviser, please ensure that when attending the appointment, you:

1) have completed the form (stop at the reporting the theft to police page - fill in the details and sign out) for-a-replacement-biometric-residence-permit-brprc

Please ensure that you also use the Sample BRP(RC) form which gives specific guidance to current students at the University of Warwick (student log-in required).

2) bring 2 documents as proof of your address, for example, a recent student status letter (you can obtain this from Senate House Student Reception), and one of the following: a recent bank statement with your name and address on it, tenancy agreement, utility bill, NHS registration card etc.. They need to be original.

3) bring copy of your passport and BRP (this is only for the advisor to double check the details on the online form)

4) bring a bank card (credit or debit card) to pay the fee online

Once the online form is submitted, you will have to send the following documents to the UKVI

  • Documents checklist and Consent form (you will be able to download these after you have paid any submitted the online BRP replacement form)
  • Confirmation of address: Student status and letter and one of the following; a bank statement confirming your current address OR a letter from the GP OR utility Bills
  • We advise that you add a copy of your passport and the lost BRP as well


If you are applying independently, you may use the above checklist as reference too and do make sure that you use our Sample BRP (RC) form (student log-in required) when completing the form- it provides useful guidance and explanation specific to students at Warwick. We would also recommend that you use our correspondence address found in the sample application form above.

It is possible to use a Super Priority Service for the replacement BRP application. The service can be booked online during the BRP(RC) application form - You will be expected to pay the full fee (£685) online first and then able to select the service centres (there are service centres in Coventry and Birmingham - however please be aware the centre in Coventry will charge an extra £60 on top of the super priority fee), Once you have submitted the application, print out the documents checklist, consent form, and take the completed BRP(RC) and documents when you attend the appointment. You will normally receive a decision next working day after you have attended the Biometrics appointment at the UKVI centre.

IMPORTANT: Once you have submitted your BRP(RC) application and done your Biometrics at the centre, please use the Independent Application Notification Form to let us know details of your application. We will help you monitor the progress of your application, including the issuing of the Biometric Enrolment Letter and your new BRP card.


Can I travel whilst I am waiting for my new BRP?

You cannot travel while waiting for your new BRP, as you will not be allowed to enter the UK without a BRP. If you need further guidance and need to travel urgently, please contact the immigration service.

What if I lost my BRP in the UK but I have already booked to travel overseas over the next a few weeks?

This can be tricky.

Although it is possible for you to leave the UK without a BRP card, you will not be able to return to the UK without it.

You have two options:

1) Use the super priority service in the UK to get a BRP quicker (depending on availability you may need to travel to a less busy UKVI centre).

Once you have attended your appointment, your BRP card should arrive within 7-10 working days (although quite often it will arrive sooner).

2) make a single replacement BRP visa application from overseas (see information above), return to the UK with the single-entry visa, and apply for a BRP card once you are back to the UK.

It may not be feasible if you are travelling for holiday for a short period as you may not receive your entry visa visa in time to return to the UK.

I lost my BRP in the UK but I am nearly finished with my studies and intend to leave the UK soon, Do I have to apply for a new BRP card?

If you have less than 3 months of leave left on the lost BRP card (for example, if it is 1 September today, and your BRP card expires on 30 October), you can choose not to apply for a new one, as long as you leave the UK before your visa expiry date.

If you have more than 3 months of leave left on the lost BRP card, for example, if it is 1 June today, and your BRP card expires on 30 October, but you intend to leave the UK soon because you have completed your studies, and you are not planning to return to the UK during the period of leave evidenced by the lost BRP, OR you plan to return to the UK using a different visa category (i.e., not as a Tier 4 student), in that case read below

We can contact the UKVI and make them aware of your decision; this way you may not be penalised for not replacing your BRP. For us to contact and support you, you will have to let us know about your decision to not use TIER 4 visa and attach a copy of your plane ticket confirming your UK leaving date (use this form: Contact an International Student Adviser ) , once we have the details and the evidence from you, we will forward this to the UKVI and this way is it highly unlikely you will be penalised for not replacing your BRP.

Contact an International Student Adviser if you are in doubt or if it appears that you are still required to replace your BRP.

What if I haven't received my BRP back within 10 working days of receipt of the decision letter?

You can contact the Home Office UKVI ( to enquire the delivery of your BRP card. Anternatively, contact the Immigration Service team and we can look into it on your behalf.