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Appeals, feedback and complaints


If it is decided that your performance merits the award of a lower qualification than the one for which you were registered or does not merit the award of a qualification at all, you have a right of appeal. Regulation 37 sets out the procedure to be followed for taught postgraduate courses, and Regulation 38 sets out the procedure for research postgraduate courses. Both these Regulations can be found in the University Calendar.

Students should note that there is no right of appeal against the requirement to resubmit work or resit examinations nor against the decision to award a Master's degree at pass level rather than with distinction or merit.

You can download the appeals form in Word Format, or in PDF Format.

Further information on submitting a postgraduate appeal may be found on the Postgraduate Examinations page. Please consult the Graduate School (see ) for any further advice required.

Students who wish to seek advice from outside the department can contact the Senior Tutor and the Student Advice Centre.

Feedback and complaints
The Department adheres to the University's three level Student Complaints Procedure, which are:
• Stage 1: Frontline / Local Resolution
• Stage 2: Formal Departmental Investigation and Resolution
• Stage 3: Formal Institutional Review and Final Resolution
For the first stage, you should contact the MA convener – in person or by email – to register your complaint. You can find full details of the Student Complaints Procedure on the main university website here: