Business Transformation Group Members

Academic Staff
	Professor Irene Ng Head of Service Systems Research Group; Director of the International Institute for Product and Service Innovation (IIPSI) International Institute for Product and Service Innovation Irene dot Ng at warwick dot ac dot uk Recent Publications Profile
	Professor Janet Godsell Professor of Operations and Supply Chain Strategy International Institute for Product and Service Innovation J dot Godsell at warwick dot ac dot uk Recent Publications Profile
	Professor Lucy Hooberman Director of Digital Media and Innovation International Institute for Product and Service Innovation L dot Hooberman at warwick dot ac dot uk Profile
	Mr Jonnie Turpie Creative and Digital Industries Innovation Lead International Institute for Product and Service Innovation j dot turpie at warwick dot ac dot uk Profile
	Dr Jay Bal Associate Professor E-Business International Institute for Product and Service Innovation Jay dot Bal at warwick dot ac dot uk Recent Publications Profile
	Dr Jeffrey Jones Associate Professor Quality and Reliability International Manufacturing Centre J dot A dot Jones at warwick dot ac dot uk Recent Publications Profile
	Dr Ganna Pogrebna Associate Professor Service Systems International Institute for Product and Service Innovation g dot pogrebna at warwick dot ac dot uk Profile
	Dr Donato Masi Assistant Professor Engineering Business Management International Institute for Product and Service Innovation donato dot masi at warwick dot ac dot uk Profile

Research and Project Staff
	Dr Roger Cliffe Senior Research Fellow Service Systems International Institute for Product and Service Innovation R dot Cliffe at warwick dot ac dot uk Profile
	Dr Xiao Ma Senior Research Fellow Service Systems International Institute for Product and Service Innovation X dot Ma at warwick dot ac dot uk Profile
	Dr Antony Karatzas Research Fellow Supply Chain International Institute for Product and Service Innovation A dot Karatzas at warwick dot ac dot uk
	Dr Susan Wakenshaw Research Fellow Service Systems International Institute for Product and Service Innovation Susan dot Wakenshaw at warwick dot ac dot uk Profile
	Nabeel Shaikh Database Software Engineer Service Systems International Institute for Product and Service Innovation N dot A dot Shaikh at warwick dot ac dot uk
	David Reynolds Research Assistant Service Systems International Institute for Product and Service Innovation D dot J dot Reynolds at warwick dot ac dot uk

PhD and EngD Students
	Waleed Ahmed PhD Candidate The Mapping of Product Architectures to Varying Value Propositions International Institute for Product and Service Innovation W dot Ahmed at warwick dot ac dot uk Profile
	Mazin Al Zaidi PhD Candidate Managing the Cyber Security Risks of Technological Innovation: A Conceptual Framework International Institute for Product and Service Innovation M dot Alzaidi at warwick dot ac dot uk
	Nirpal Bhangal EngD Candidate Exploring ways to configure learning to increase the success rate of new startup businesses. International Institute for Product and Service Innovation Nirpal dot Bhangal at warwick dot ac dot uk
	Simon Brook EngD (Int.) Candidate Science of Sales International Institute for Product and Service Innovation S dot J dot Brook at warwick dot ac dot uk Profile
	Pei Qing Cao PhD Candidate Strategic Development of Green Logistics P dot Q dot Cao at warwick dot ac dot uk
	Phil Catt PhD Candidate Asset Management in the Civil Nuclear Fuels Industry International Manufacturing Centre P dot J dot Catt at warwick dot ac dot uk
	Darren Challander EngD Candidate Sustainable Change within consulting projects International Manufacturing Centre D dot A dot S dot Challender at warwick dot ac dot uk
	Haojia Chen PhD Candidate Financial Engineering in China's Agriculture Supply Chain International Manufacturing Centre Haojia dot Chen at warwick dot ac dot uk
	Vivian Ching PhD Candidate The application of six sigma methodology in the US Chinese restaurant industry International Manufacturing Centre V dot W dot W dot Ching at warwick dot ac dot uk
	Andy Chui PhD Candidate Modelling Mergers and Acquisitions International Manufacturing Centre B dot S dot Chui at warwick dot ac dot uk
	Philip Davies Exploitation of Additive Layer Manufacturing International Institute for Product and Service Innovation (Joint member: Net-Shape Manufacturing)
	Martin Davis Vehicle dynamics systems engineering process framework International Manufacturing Centre M dot J dot Davis at warwick dot ac dot uk
	Yi Ding PhD Candidate Business Failure Prediction for Supply Chain Finance Yi dot Ding at warwick dot ac dot uk
	Qiang Gao PhD Candidate To develop strategies that SMEs can use to mitigate risks, grow in global market and be competitive with other companies including multi-national corporations, concentrating on China. Qiang dot Gao at warwick dot ac dot uk
	Alexander Garrido Rios PhD Candidate Resilience in the military supply chains of emerging nations D dot A dot Garrido-Rios at warwick dot ac dot uk
	Evans Gyasi PhD Candidate Improving cost modelling in oil and gas industry International Manufacturing Centre E dot A dot Gyasi at warwick dot ac dot uk Profile
	Abdulrahman Hariri PhD Candidate The adoption of learning innovations in UK universities A-R dot Hariri at warwick dot ac dot uk Profile
	Ahmad Issa PhD Candidate A Text-Mining System for Knowledge Discovery from Online Forums International Institute for Product and Service Innovation A dot Issa at warwick dot ac dot uk
	Alexander Kharlamov PhD Candidate The role of visual analytics in enabling holistic supply chain decision making International Institute for Product and Service Innovation A dot A dot Kharlamov at warwick dot ac dot uk
	Evangelos Kitsos PhD Candidate Identifying and following the path towards long-term competitiveness and continuous improvement: Triggering transformational changes V dot Kitsos at warwick dot ac dot uk
	Patrick Kwan PhD Candidate Use of Integrated Logistics Support to Achieve Quality Excellence in the Luggage Industry International Manufacturing Centre P dot Kwan at warwick dot ac dot uk
	Harjinder Lallie PhD Candidate Forensic analysis and data augmentation of data stores International Digital Laboratory H dot S dot Lallie at warwick dot ac dot uk
	Joyce Lam PhD Candidate Integration of Leagile Supply Chain Models to Sustain the Competitiveness of a European Owned FashionWatch Enterprise in China K dot W dot Lam at warwick dot ac dot uk
	Hao Linghu PhD Candidate Performance Measuring method for International Joint Ventures International Manufacturing Centre H dot Linghu at warwick dot ac dot uk
	Mark Mak PhD Candidate Modelling Investment Behaviours and Predicting Stock Markets based on Financial Engineering International Institute for Product and Service Innovation K dot Y dot Mak at warwick dot ac dot uk
	Seyyed Nabavieh PhD Candidate Looking at the relationship between operational assessment measures and profitability measures in manufacturing businesses International Institute for Product and Service Innovation S dot M dot Nabavieh at warwick dot ac dot uk
	Salma Patel PhD Candidate, (joint member: Experiential Engineering Research Group) Online patient feedback in the NHS International Institute for Product and Service Innovation Salma dot Patel at warwick dot ac dot uk Profile
	Syed Sadiqur Rahman PhD Candidate Information Provenance Decision Support S dot S dot Rahman at warwick dot ac dot uk
	David Reynolds PhD Candidate Value Capture in Digital Systems International Institute for Product and Service Innovation David dot J dot Reynolds at warwick dot ac dot uk
	Xingjie Shen PhD Candidate Developing new business model for Internet-of-Things International Institute for Product and Service Innovation Xing dot Shen at warwick dot ac dot uk
	Radu Sora PhD Candidate Experienced Based Customer Segmentation International Institute for Product and Service Innovation R dot A dot Sora at warwick dot ac dot uk
	Courtney Thornberry EngD (Int.) Candidate Developing High Value Product Lifecycle Management and Collaboration Tools for use by SMEs International Institute for Product and Service Innovation C dot Thornberry at warwick dot ac dot uk Profile
	Peter Ward PhD Candidate Value-creating Service Systems in sub-saharan Africa enabled by the Internet of Things International Institute for Product and Service Innovation P dot M dot Ward at warwick dot ac dot uk
	David Williams PhD Candidate Relationships between factors contributing to the successful introduction of new process technologies International Digital Laboratory David dot K dot Williams at warwick dot ac dot uk
	Rui Xu PhD Candidate Developing a Guanxi-inspired model of intraorganisational collaboration R dot Xu at warwick dot ac dot uk
	Fung Ting Yuen PhD Candidate Service or Product Quality: Which is best for customer satisfaction? International Institute for Product and Service Innovation Fung dot Yuen at warwick dot ac dot uk
	Jin Zhao PhD Candidate Developing a Value Offering Model Jin dot Zhao at warwick dot ac dot uk

Administrative Staff
	Ms Vivienne Tsimbili Secretarial and Administrative Assistant International Institute for Product and Service Innovation E dot V dot Tsimbili at warwick dot ac dot uk

Academic Staff

Professor Irene Ng

Professor Janet Godsell

Professor Lucy Hooberman

Mr Jonnie Turpie

Dr Jay Bal

Dr Jeffrey Jones

Dr Ganna Pogrebna

Dr Donato Masi

Research and Project Staff

Dr Roger Cliffe

Dr Xiao Ma

Dr Antony Karatzas

Dr Susan Wakenshaw

Nabeel Shaikh

David Reynolds

PhD and EngD Students

Waleed Ahmed

Mazin Al Zaidi

Nirpal Bhangal

Simon Brook

Pei Qing Cao

Phil Catt

Darren Challander

Haojia Chen

Vivian Ching

Andy Chui

Philip Davies

Martin Davis

Yi Ding

Qiang Gao

Alexander Garrido Rios

Evans Gyasi

Abdulrahman Hariri

Ahmad Issa

Alexander Kharlamov

Evangelos Kitsos

Patrick Kwan

Harjinder Lallie

Joyce Lam

Hao Linghu

Mark Mak

Seyyed Nabavieh

Salma Patel

Syed Sadiqur Rahman

David Reynolds

Xingjie Shen

Radu Sora

Courtney Thornberry

Peter Ward

David Williams

Rui Xu

Fung Ting Yuen

Jin Zhao

Administrative Staff

Ms Vivienne Tsimbili