At Warwick, our peer mediation clinic is an educational and community interest project. The service providers are trained staff and students and the users are staff and students across the University and the local community. The model can be easily adapted to suit your own needs and circumstances.
Benefits for the peer mediators:
- Invaluable practical experience
- The opportunity to put theory into practice in real-life scenarios
- Enhanced employability
- Important transferable skills can be practiced and improved
- Activity that appeals to potential employers
- Experience a process that is current and valuable
- Gain professionalism prior to entering working life
Benefits to the mediation service user:
- It is a free service so there is nothing to lose
- Dealing with disputes in a constructive and positive manner
- A more harmonious campus and community
- Avoids the cost, length of time and stress of litigation or commercial mediation
- Future steps are agreed between the parties themselves rather than imposed by others
- A therapeutic and empowering process
- Support in dealing with conflict
- Retention of happier students and staff
A student clinic user said, "I had a dispute with another student in a presentation group which was affecting my work...I had lost all hope...I really would like to thank the Mediation Clinic for helping me through such a difficult situation."
A Mediation Clinic can clearly have a huge impact both for staff and students acting in the clinic and the service users.
Dr Jane Bryan
Warwick Mediation Lead
Warwick Mediation external consultant