Training… an extensive range of IT training courses for staff and students. Browse the course catalogue, check availability of dates, then book on-line.
Device security... information on how to make your device meet Warwick security standards, particularly useful when accessing sensitive administrative or confidential research information.
Web publishing… tools and services for publishing and using information on the web, including SiteBuilder, My Warwick, Files.Warwick, IM, Blogs, web design and more.
Printing… network-based printing across the University, in departments and in workareas.
Audio-visual… Book an audio/video conferencing room, request your lecture is recorded, get help operating or setting up equipment, learn about digital signage, borrow equipment or request help with filming, recording and media conversion.
E-learning and e-assessment… support for technology-enhanced teaching, including Moodle and Questionmark Perception. Find out how to get help and resources.
Computers… help with the computer that sits on your desk or travels with you, from buying a computer to setting it up, maintaining it and disposing of it.
Work areas… computer rooms for use by members of the University. Find information about work area locations, availability and booking.
File storage… storage for files and folders accessible from your desktop, and data backup and recovery services.
Accounts… accounts or login names for University members to access a range of IT facilities. Information about registering for an account and changing your password (including challenge questions).
Management information… Cognos tools to support decision making, including what-if business modelling tools and reports that consolidate and present complex data.
Server provisioning… platforms for applications. Includes looking after the hardware and essential components such as the operating system and database, so that the application can run.
Governance… project management of projects delivering major IT changes, ITIL management to provide governance and support within IT Services, IT security to respond to IT security incidents, and Business and Service Analysis - here to ensure that IT Services meets the needs of the University.
Customer Relationship Management (CRM) Service ... Microsoft Dynamics CRM Online. A pilot project will launch this service in a small number of departments before wider rollout across the University.
Search our FAQs for:
Most popular FAQs:
- How do I reset my password if I forget it?
- How do I register for an ITS account?
- Where are the wireless hotspots on campus?
- How do I create a new web page in SiteBuilder?
- Help Desk leaflets
- Making my device secure
For new developments, IT innovation and challenges, please contact our Business and Service Analysis team.
For discussions about support for the use of technology in research, teaching and learning, please contact the Academic Technology team.