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Add a phone number field to a form

Use the phone number field for respondents to enter their phone number in a form.

  1. Browse to the form you want to edit.

  2. Go to Edit > Edit formsbuilder page:

    The SiteBuilder 'Edit' menu, with the 'Edit formsbuilder page' option highlighted

    Alternatively, select the Edit this form button at the top of the form:

    The 'Edit this form' button at the top of a SiteBuilder form page

  3. Under Add text box, select Phone number field:

    The 'Add text box' menu, with 'Phone number field' option highlighted

  4. You see the Add/Edit a phone number field screen:

    The 'Add/Edit a phone number field' screen

  5. In the Field name box, enter the name you want to use as the column heading in the form submissions table. For example:

    Phone number

    Note: If you intend to use this form for online payments and offer email receipts to customers, use email for the Field label.

  6. In the Label box, enter the instructions to display on the form - for example:

    Enter your phone number

    If you don't specify a Label, the Field name displays on the form instead.

  7. Choose a Width of the text box as a percentage of the page width. For example, 100% spans the entire page.

  8. Optionally, in the Prefilled text box, enter a hint or example answer to help the respondent understand the information you're asking for. This text appears in the text box when the form loads. For example, if you require international dialing codes, you might enter:

    Include international dialing code - for example +44 24 7652 3523
  9. By default, the Label displays to the left of the text box. If you'd like to display the Label on top, select that checkbox.

  10. To make the email field mandatory – meaning the respondent must enter text before they can submit the form – select Required.

  11. Select an option from the Autocomplete drop-down list to control what kind of data will be suggested to users as they type in the email field.

  12. When you're finished configuring the question, select Save.