Data Protection Complaints

We are committed to handling personal data in accordance with data protection law, including the UK GDPR and the Data Protection Act 2018. If you have any concerns about how we have collected, used or managed your personal data, you have the right to make a data protection complaint to us. We encourage you to raise any concerns with us in the first instance.
 
How do I make a complaint?

If you would like to make a data protection complaint directly to us, please complete and submit the form below providing as much information as possible:
Data Protection Complaints FormLink opens in a new window
 
What will happen next?

Once we have received your complaint, we will:

• acknowledge receipt of your complaint;
• review the matters raised and make appropriate enquiries; and
• Keep you informed (where appropriate) and, without undue delay, report the outcome of your complaint to you.

We may contact you if we require further information to support our enquiry.
 
Internal review and escalation to the ICO

If you are dissatisfied with our response, you may request an internal review within 15 working days of our response.
You also have the right to raise your complaint with the Information Commissioner’s Office (ICO) at any time via the ICO’s complaints process as linked here: Make a complaint | ICOLink opens in a new window. Further information is available at www.ico.org.ukLink opens in a new window.