Star Manager

We’ve teamed up with Notion to support our people managers in building strong operational coaching capabilities. Through Notion’s award-winning STAR® program, managers are equipped to enhance the quality of their day-to-day interactions by learning how to:

Give feedback that drives improvement
Ask thoughtful, high-impact questions
Practice deep, active listening
Empower their teams to take ownership
Navigate challenging conversations with confidence
Reclaim time to focus on higher-value activities

Line Managers, Book here to secure your place

Who is it for?

STAR® Manager is an award-winning online management skills training programme developed to improve the capability of anyone with line management responsibility for others. It enables you to incorporate coaching-related behaviours into your everyday management style, along with enhancing key management skills such as giving feedback and having effective performance and development conversations.

This blended learning programme is suitable for anyone in a formal line management position. If you are responsible for the performance and development of a team or an individual, this programme is for you.

Core Modules

The programme is delivered over 20 modules. The first 10 are focused on developing YOU and YOUR management style and cover:

✦ About the different ‘helping styles’, where coaching fits and why it works

✦ Why asking questions delivers better, longer-term results than telling or advising

✦ About Notion’s STAR Coaching Model®

✦ How to use triggers to stop your habitual responses to situations

✦ How to ask more insightful and powerful questions

✦ How to gain commitment from others and to follow-up on the actions they agree

✦ How to listen actively, and intuitively

The second 10 modules are focused on developing your skills to proactively develop and support OTHERS. You’ll learn:

✦ How to empower and enable your direct reports to step-up

✦ About the importance of beliefs and values in affecting behaviour

✦ How to deliver more effective feedback

✦ How to take the challenge out of challenging conversations

✦How to use a coaching approach to set goals and structure developmental conversations

✦ How to manage 1:1s with team members to ensure that positive progress is being made

How long is the programme?

Whilst on programme you are expected to commitment approximately an hour a week to your learning. The programme can be completed in 6 months but you will have up to 9 months to complete this self-paced programme.

How is the programme delivered?

Following a 'learn, do, review methodology' the programme is delivered through a mix of online learning and practical tasks which enable you to apply critical management skills in the flow of your working day. Short reflective activities support the consolidation of your learning.

What is required by your line manager?

Before signing up to undertake this programme you must discuss and agree your participation with your line manager.

How do I apply?

Applications for the November cohort are open until 5pm on 10th October 2025*

To apply for your place on the November cohort complete and submit the form located at the top of the page. Once your application has been reviewed you will receive email confirmation of your place on the programme.

Testimonials

Discover the real experiences of Warwick staff who’ve completed the STAR programme. From challenges to achievements, hear how the journey helped shape their personal and professional growth in their own words.

Warwick Voices: Staff Share Their STAR Success