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Delete form submissions

Sometimes you need to delete submissions – for example, to remove submissions made in error or duplicates. It is also possible to delete old submissions by date, either manually or automatically.

To view deleted submissions, select Deleted submissions at the bottom of the Viewing submissions screen. You can retrieve deleted submissions for up to one month after deletion. All deleted submissions are purged automatically after one month.

In this article:

Delete selected submissions

  1. Browse to the form you want to delete submissions for.

  2. Select the View recent submissions button:

    The top of a SiteBuilder form as it appears to an editor or admin, with the 'View recent submissions' button highlighted

  3. You see the Viewing submissions page. This displays submissions from the last month by default:

    The 'Viewing submissions' page

  4. Select the submissions to delete using the checkboxes in the Select column:

    Part of the 'Viewing submissions' screen, with the 'Select' checkboxes highlighted

  5. Select Delete selected, then select OK in the pop-up window to confirm:

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  6. To view deleted submissions, select Deleted submissions at the bottom of the Viewing submissions screen.

Delete submissions before a specified date

  1. Browse to the form you want to delete submissions for.

  2. Select the View recent submissions button:

    The top of a SiteBuilder form as it appears to an editor or admin, with the 'View recent submissions' button highlighted

  3. You see the Viewing submissions page. This displays submissions from the last month by default:

    The 'Viewing submissions' page

  4. Select the red Delete all before date button:

    The 'Viewing submissions' page with the 'Delete all before date' button highlighted

  5. In the Delete all submissions before (and including) pop-up window, use the Select date... button to select the deletion date:

    The 'Delete all submissions before...' pop-up

    Important: All submissions made on or before the selected date will be deleted.

    Confirm that you wish to delete the form submissions by selecting the checkbox next to Confirm deletion of X form submissions:

    The 'Delete all submissions before...' pop-up, with the confirmation checkbox highlighted

  6. Select Delete submissions.

  7. To view deleted submissions, select Deleted submissions at the bottom of the Viewing submissions screen.

Set a form to delete old submissions automatically

  1. Browse to the form you want to automatically delete submissions.

  2. Go to Edit > Edit formsbuilder page:

    The SiteBuilder 'Edit' menu, with the 'Edit formsbuilder page' option highlighted

  3. Under Modify the form, select Form properties:

    The 'Modify the form' section of the 'Edit form' screen, with the 'Form properties' option highlighted

  4. The Edit your form properties page appears:

    Edit your form properties

  5. Under the section Making and editing submissions, select the Enable automatic deletion of old submissions checkbox:

    The 'Making and editing submissions' section of the Form properties screen, with the settings to enable automatic deletion of old submissions highlighted

  6. Enter the length of time (in months) that you want to keep submissions in the Age limit for submissions in months box.

  7. Select Publish to save your changes and return to the Edit form screen.

  8. To view deleted submissions, select Deleted submissions at the bottom of the Viewing submissions screen.

Restore deleted submissions

  1. Browse to the form you want to restore submissions for.

  2. Select the View recent submissions button:

    The top of a SiteBuilder form as it appears to an editor or admin, with the 'View recent submissions' button highlighted

  3. You see the Viewing submissions page. This displays submissions from the last month by default:

    The 'Viewing submissions' page

  4. Select Deleted submissions at the bottom of the Viewing submissions screen.

  5. Adjust the From and To dates to locate the correct submission(s), then select the ones you want to restore using the checkboxes in the Select column:

    The 'Viewing deleted submissions' screen, with the date pickers, 'Select' checkboxes and 'Restore selected' button highlighted

  6. Select Restore selected.

  7. Confirm you want to restore the selected submissions by selecting OK in the Restore submissions pop-up window:

    The 'Restore submissions' pop-up

  8. Select Return to submissions. The restored submissions appear in the submissions list.

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