Conference Presentations

 

2016

Invitation to HALL Irene Ng's presentation on the HAT Living Labs (HALL) at the Forums on Markets and Marketing. Venice, Italy, June 13-16, 2016

Adherence: Time for a new definition? Presented by Peter Ward at the Annual West Midlands Health Informatics Network (WIN) Conference, Jan 26, 2016. Peter's abstract for the presention can be found on Page 39 in the conference proceedings. 

A full list of Summer Conference presentations can be found here.

2015

HAT Research Insights, the Present & the Future of the Personal Data Economy Irene Ng's presentation on the lessons from research on the HAT project over the past 2.5 years, and insights into the future personal data economy. WMG, Nov 5, 2015

Payment is Applause: Markets and Business Models Past, Present and Future Irene Ng's public lecture for the Wolfson@ 50 Lecture Series at Wolfson College, Cambridge, Nov 18, 2015

A full list of Summer Conference presentations can be found here.

 

2014

 

2013

Revisiting Technology Thinking in Service Innovations and Consumer Experiences: An Empirical Research. Presented by Irene Ng at the 2013 Frontiers in Service Conference, Taipei, Taiwan, July 4-7

Creating New Markets: A Theory of Latent Demand. Presented by Irene Ng at the 2013 Frontiers in Service Conference, Taipei, Taiwan, July 4-7

Future of Value Creation:Creating New Markets in Context & New Systemic Business Models. Presented by Irene Ng at the 46th Hawaii International Conference on System Sciences (HICSS-46), Grand Wailea, Maui, Hawaii, Jan 7-10, 2013.

 

2012

An Integrated Safety Measurement Model: A New Perspective For Performance Measurement in Healthcare. Presented by Sarahjane Jones at the Performance Measurement Association (PMA) 2012 Conference: From Strategy to Delivery, University of Cambridge - July 11-13, 2012 (Abstract )

The Shifting Boundaries of Marketing and Operations under Service Dominant Logic. Presented by Irene Ng at the INFORMS MSOM (Manufacturing and Service Operations Management) Conference, Columbia University, New York, USA, June 17-19, 2012 (Abstract )

Value-Creating Service Systems: A Transdisciplinary Research Agenda. Presented by Irene Ng at the 21st Annual Frontiers in Service Conference, University of Maryland, College Park, USA, June 14 -17, 2012 (Abstract )

Dematerialization, Density and a New Business Model for Co-creation – The Case of Chocolate. Presented by Susan Wakenshaw at the 21st Annual Frontiers in Service Conference, University of Maryland, College Park, USA, June 14 -17, 2012 (Abstract )

The Roles of Contextual Variety and Means Drivenness in Driving Continuing Use of Information Technology. Presented by Irene Ng at the AMA SERVSIG International Service Research Conference (SERVSIG 2012), Helsinki, Finland, June 7-9, 2012 (Abstract )

Role of Marketing in Design, Technology and Engineering (DTE): Representing customers and beyond. Presented by Irene Ng at the AMA SERVSIG International Service Research Conference (SERVSIG 2012), Helsinki, Finland, June 7-9, 2012 (Abstract )

An Integrative Framework of Value. Presented by Irene Ng at the 12th International Research Conference in Service Management, La Londe les Maures, France, May 29- June 1, 2012. (Download paper)

Keynote Addresses and Seminars

 

2016

Mastering Service for the Future of Things Irene Ng's keynote presentation at the 2016 Compete through Service Symposium. Scottsdale, Arizona, USA, Oct 26-28, 2016

The HAT Story Irene Ng's presentation at MyData2016. Helsinki, Aug 31-Sept 2, 2016

The HAT handover to HAT Foundation Irene Ng's presentation at the Grab Your HAT! event to launch the HAT Foundation. London, UK, Feb 16, 2016

 

2015

The University and the Internet-of-Things Irene Ng's Keynote at the SCONUL Conference and AGM 2015, Southampton, England, July 2.

Personal Data as an Amplification of Human Capability on the HAT Irene Ng's Keynote Address at the 1st Service Systems Forum 2015, Venice, Italy, May 26-27.

2013

Creating New Markets in the Digital Economy. Presented by Irene Ng at Mobile Business Futures Summit: Leveraging Real-Time Mobility Intelligence for Business Success, London, UK, 4 Dec 2013

The Future of ‘Incomplete’ Products in the Connected Digital Economy: Implications for Design and Manufacturing. Presented by Irene Ng at SIMTech Annual Manufacturing Forum, Singapore, 23 Oct 2013

New Business & Economic Models in the Connected Digital Economy: Implications for Research. Presented by Irene Ng at A*star Scientific Conference, Singapore, 21 & 22 Oct 2013

Outcome-based Contracts as a New Business Model – Research Insights from Aerospace/Defence Contracts. Presented by Irene Ng at IBM Research Almaden, Jan 15, 2013.

2012

Value. Presented by Irene Ng at the I Am Seeing Things Symposium & Exhibition, University of Edinburgh, Oct 25-26, 2012

Value: Creating New Markets in the Digital Economy. Keynote address presented by Irene Ng at the Bristol and South West NextGen Technology Roadshow, July 17 2012.

Interview with Irene Ng, BBC Peter Day’s World of Business “New Normal” http://downloads.bbc.co.uk/podcasts/radio/worldbiz/worldbiz_20130119-0050a.mp3