Meet our External Engagement and Student Experience Team
The External Engagement and Student Experience Team is committed to creating an inclusive, supportive environment where every student can thrive. A positive student experience is a cornerstone of a vibrant university community, enriched by meaningful engagement and strengthened through collaboration. Guided by respect, integrity and partnership, we work with students, colleagues, and external partners - including prospective students, schools, alumni, and local communities - to deliver engaging opportunities, clear guidance and accessible support.
Our External Engagement and Student Experience teams strive to be approachable, responsive, and adaptable, ensuring our services evolve to meet the diverse needs of our student body and external stakeholders. We support student recruitment, develop the alumni community and create initiatives that foster wellbeing, inclusion, employability and belonging. Through outreach, events and shared projects, we proudly promote the opportunities our University offers for learning, connection and experiences that make a lasting impact beyond the classroom.
Sally Blakeman
Operations Manager (External Engagement and Student Experience)
Sally Blakeman is a highly experienced higher education professional with 25 years in the sector, having previously worked in CLL, WMS and Education Studies at Warwick. She is passionate about enhancing the student experience through innovative partnerships with students and alumni. As the leader of the new External Engagement and Student Experience Team, Sally is committed to building strong relationships across SELCS and the wider University. Outside of work, Sally enjoys quality time with her cavapoo, Martha, and is a big fan of silent discos.
*Sally works every other Friday.
Member of SELCS Professional Services Management Team led by Bridget Williams.
Leads the External Engagement and Student Experience Team.
Leads on the development and implementation of external engagement activity and student experience and engagement activities across SELCS.
Charlotte joined the University of Warwick in 2013 and has worked across four academic departments, including Economics, Engineering, Law, and now SELCS. She has taken on various responsibilities in student administration, student experience and engagement, event management, student recruitment, as well as widening participation and outreach.
Leads on student comms across SELCS, including newsletters and social media.
Manages key student voice activities, including national student survey comms and capturing the student voice through focus groups.
Responsible for the planning and delivery of student experience activities and opportunities across SELCS.
Yue come with marketing and communication experience across various sectors in the UK and China. She joined Warwick CLL from 2022 and has since supported multiple faculties from MCI. You will find her phone full of pictures of her cat Screech and new things growing in her garden.
Support local delivery of marketing and recruitment activities and enhance the reputation of the School to external audiences
Contribute to the maintenance of alumni relations
Develop and maintain partnerships with organisations in community settings and strengthen widening participation efforts
Kiran comes from a Marketing background with most of her experience gained within the Higher Education sector. She is looking forward to using her skills to support with Marketing and Recruitment activities within SELCS. When she’s not working, Kiran enjoys watching football (Liverpool in particular) and discovering new books / TV shows – any recommendations would be welcome!
Works with the External Engagement Officer to co-ordinate recruitment and conversion activities, including responsibility for organising online recruitment events.
Recruits and supports student ambassadors assisting with recruitment and conversion activities, particularly open days and offer holder open days, and calling campaigns and social media campaigns for offer holders.
Provides administrative support on SELCS alumni and community engagement activities.
Rachael Smith
Senior Administrator (Student Experience and Engagement)
Rachael has over 20 years experience in the marketing and communications profession, and is focused on delivering impactful communications within the SELCS team and expanding her knowledge of the Student Experience. Rachael currently works 2.5 days a week, which allows her to spend quality time on her days off, looking after her beautiful granddaughters, Lilah and Nellie.
Supports effective student comms (currently in CTE and Education Studies), including creating newsletters, providing social media content and updating webpages.
Plans and supports the delivery of student experience events across SELCs, including academic skills and employability events.
Contributes to the promotion of national surveys to SELCS students.
Anna Moosun
Senior Administrator (Student Experience and Engagement) (Maternity Leave)
Anna brings a decade of marketing expertise to the SELCS team. When she's not working part-time, she's chasing after her lively 1-year-old son. Anna previously worked at Warwick 9 years ago and has since gained diverse experience across private student living, brand design agencies, and running her own business. Passionate about her work, she brings energy and enthusiasm to every project.
Supports effective student comms (currently in Applied Linguistics and CLL), including creating newsletters, providing social media content and updating webpages.
Plans and supports the delivery of student experience events across SELCs, including academic skills and employability events.
Contributes to the promotion of national surveys to SELCS students.
Please get in touch
We are committed to supporting the delivery of an outstanding student experience to all students.
Resource Request Form
If you require our support please complete this resource request form at least four weeks in advance of your deadline.
