Skip to main content Skip to navigation

Setting up Outlook to check your Office 365 account in Windows 10

Important Note:

All devices, whether University-owned or not, must meet the minimal device security standards in order to connect to the University email system or other sensitive systems. Please review these and ensure your device will be compliant. There is more information and advice on device security on the ITS website.

Instructions: (NB screenshots will differ if you are using a later version)

  • Start Outlook. One way to do this is to press the Windows key on your keyboard, type Outook and select Outlook 2016 from the list of results.

    Start outlook

  • Click Next to start the Wizard

    Click Next to start the Wizard

  • Ensure the 'Yes' option is selected to setup Outlook to connect to an email account. Click Next.

    Ensure yes is selected and click next


For the email address enter your ITS username followed by (don't worry, this is not your public email address).
It may already be pre-populated with something like '' so please delete this as it will not recognise your email account in this format.

Enter your email in the format shown

  • After selecting Next> you will be required to re-enter your ITS Username and password for SSO authentication (inc. 2-Factor Authentication) to verify your account. You'll only need to do this once per machine you use! Once you've done this you'll see three green ticks which indicates the setup is complete and successful.

    Wait for 3 green ticks then click Finish
  • Outlook should now open. The first time you use Outlook it will take a few minutes to synchronise all your email and settings. After that you should be good to go.
  • The next time you start Outlook you may need to enter your password. It is up to you whether you tick the box to remember your password so that you don't need to do this each time. Each time you open Outlook it will take around a minute to download new emails and synchronise changes.