WBS eSolutions Helpdesk Opening hours and Contact Details

• The Helpdesk is closed for all English Public Holidays. For a list of these see https://www.gov.uk/bank-holidayLink opens in a new window . Like the rest of the University the Helpdesk is closed for an extended period over the Christmas holiday (typically from around the 22nd December until around 3rd January).

Contacting the Helpdesk

• WBS IT Problems can be reported anytime via our online portal at https://helpdesk.wbs.ac.uk
• Email us at help@wbs.ac.uk 
• Pop in to see us in room 0.007 (ground floor at the bottom of the main central atrium)
• Or call us during our phoneline opening hours on (024) 765 22522 (or 22522 from an internal phone)
• You can also get systems updates via our status page Link opens in a new window

Walk-in office opening hours (WBS Room 0.007)

Monday - Thursday:	08.30 - 17.00
Friday	08:30 - 16:00

Phoneline Hours

Monday - Thursday:	08.30 - 17.00
Friday:	08.30 - 16.00