WBS eSolutions Helpdesk Opening hours and Contact Details

The Helpdesk is closed for all English Public Holidays. For a list of these see https://www.gov.uk/bank-holidayLink opens in a new window .
Like the rest of the University the Helpdesk is closed for an extended period over the Christmas holiday [typically from around the 23rd December until around 2nd January]

Contacting the Helpdesk

WBS IT Problems can be reported anytime via our online portal at https://helpdesk.wbs.ac.uk
Email us at help@wbs.ac.uk
Pop in to see us in room 0.007 (ground floor at the bottom of the main central atrium)
Or call us during our phone-line opening hours on (024) 765 22522 (or 22522 from an internal phone)
You can also get systems updates via our status page Link opens in a new window

Walk-in office opening hours (WBS Room 0.007) - from 28th Sept to 12th Dec 2026

Monday - Thursday:

08.00 - 17.30

Friday

08:00 - 16:30

Phone-line Hours

Monday - Thursday:

08.30 - 17.00

Friday:

08.30 - 16.00