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WBS Computing Helpdesk Opening hours and Contact Details

  • The opening hours are slightly longer during term times then holidays. For a full list of term dates please see
  • The Helpdesk is closed for all English Public Holidays. For a list of these see . Like the rest of the University the Helpdesk is closed for an extended period over the Christmas holiday (typically from around the 22nd December until around 3rd January).

Term time opening hours

Monday - Thursday: 08.00 - 17.30
Friday 08:00 - 16:30

Vacation time opening hours

Monday - Thursday: 08.30 - 12.30 and 13.30 - 17.00
Friday: 08.30 - 12.30 and 13.30 - 16.00

Contacting the Helpdesk

  • Problems can be reported anytime via our online portal here or via email on help at wbs dot ac dot uk
  • Call us during our opening hours on (024) 765 22522 (or 22522 from an internal phone)
  • Pop in to see us in room 0.007 (ground floor at the bottom of the main central atrium)
  • You can also get systems updates via our Twitter feed at