Alfred P. Sloan Professor of Management and a Professor of Information Technologies and Organization Studies at the MIT Sloan School of Management. Keynote speaker, 9th Summer School on Pracitice-based Studies 2021.
Research: investigates technologies in the workplace, with particular emphasis on structures, cultures, work practices, and organizational change.
ICA President-elect (2010-2011) and Chair of the Department of Communication at the Université de Montréal.
Research: mainly focuses on organisational communication in mundane and emergency situations. He is part of what has come to be known in the field as the Montreal School of Organizational Communication
, which proposes communication as the "site and surface" of organizations, meaning that the latter emerge from and are maintained by communication processes.