Summary of the tablecloths
Full text from the tablecloths:
General campus provision: Mike Roberts
Lack of ‘informal’ play space
Not a lot apparently happening- not signposted! – A lot of activities behind closed doors and beyond walls.
Bit boring! What’s going on?
Maintain green spaces
Find ways to open up spaces
Need to arrange spaces so that visitors can explore / find newness around every corner.
Different customers and different times
- How do we accommodate their needs
- Signage – clear and easy for visitors
- Parking – consistency
Open air activities in piazza during summer – children’s/family, dance, craft
Operate/’work’ outside of 9-5 Mon-Fri
Events for wider community
Join up activities
Anne M: ‘Spring fair’
Enhance Bluebell and surrounding area
Laundry – facelift
Send out leaflets to local residents about the walks around campus, lakes and fields.
Advertise the cafes and bars so that people know they are open to the public.
Improve the path to University House. The water course is very untidy and the planting is drab.
Encourage staff to come onto campus at weekends to take in the nature walks and maybe have more outlets for food and drink which would be suitable for children. Playground for children.
General campus provision: Nicola Owen
Geography / structure
Restaurant / food outlets
Clear sense of identity / speed
Direction / wayfinding
Clear ‘centre of gravity’
‘Sense of place’
Welcoming / safe feeling
Visitor centre / history
‘Piazza’ works well
Areas to consider:
Generate revenue for wider comm
Nursery – limited spaces, waiting time
Outside space – sculpture, woods
Academy – provision, IGGY
Signpost – join up events, physical
Awareness – where to promote – facilities to attract families / unit
Coordination / scheduling of the overall offer
Look at opportunities to generate income through family provision
If we want to attract (continue and more) families / particularly overseas to work on campus need provision including language courses, good signposting to local provision, crèche facilities
Campus at weekends: Ian Rowley
Pedestrian area around Rootes / AC
What do students want at the weekend?
Nature trails for schools
Concrete areas i.e. Piazza need softening
Bring together differenct areas of campus – more free flowing
More events for local schools / community – offer local groups space to promote themselves
Community Centre / Central meeting space – not everyone wants to watch sport
Retail outlets open for longer hours and earlier on Sunday
Open the bars at the weekend!
Conferences are here at weekends evenings need to make them welcome
Arts Centre looks too industrial now and not very welcoming
Shop and food outlets opening times at weekends often shut very early especially Sundays
More branded outlets will encourage local people onto campus like Costa etc Also encourage more student usage
Look at locations near Lakeside / Heronbank
Show we are open to the public
- Sports Centre forbidding not inviting
- See connections with other areas / land marks
- Piazza to be more inviting
- More footpaths / better footpaths
- Open days for local people
More BBQ areas – particularly popular in the Summer
Walks around the campus – better and more footpaths
Signage for toilet facilities
Signage for sculptures
Signage of bicycle racks – and more of these
Family areas e.g. playground etc (linked in with family provision)
More opening out to open spaces e.g. Piazza – Terrace Bar, Curiositea
Opening Hours – evening and weekends for Costa and Curiostitea
- Free at weekends and evenings
- Free for those who are Sports centre members (as they have in gyms)
- More of them
What do local events use at the weekend
- Sports facilities
- Arts centre
Market them better – consult users on how to improve access
Open – no barriers
Welcoming – want to go there
Different and attractive
Safe to walk around day and night
Walks – short and long
Good food 7/365
No daylight / volume / space
Lack of signage outside – inside
Make available public entertainment
Newspapers / reading corner
Flowers not visible
Buildings cleanliness (green mess on façade)
More benches along walks
More flowers / bushes
Open buildings for access – gents / ladies
But limited access to maintain security (and energy) shut down the non used spaces
Communicate to the wider community that the campus is a public space (Diamond Jubilee Road)
More signage to help visitors
- Directions for walks
- Energy trail signage (GPP Energy)
- Explain biodiversity – grass not cut and wild flowers
- Big sign “Welcome to Warwick University”
Encourage societies to come
- Exhibitions / sports
- Classic cars
- Open Uni theatre
- Wildlife Trust walks
Communicate it is a public space
Leaflets available in Coventry, Leamington, Warwick, internet
Change name / 2nd name to incentivise the public to walk in and browse shops
Can we encourage families to come to campus at the weekend (playground, country park, cycling tracks) and schools to bring children on class visits (nature walks, arts activities) to inspire ambition and aspirations?
How do we involve students in this debate (and academic staff?)
Who inhabits the campus?
Who could inhabit the campus?
Who do we want to inhabit the campus?
Are the places on campus special enough to attract people?
Is the campus accessible? Parking?
Do we promote what going on on the campus effectively to the local community?
Current visitors come to campus to use Arts Centre or Sports facilities and then leave. How do we encourage them to explore?
Major outdoor events to be held on campus to attract local residents.
Attracting the local community: Mike Glover
Need a University Centre / focus etc
- Centre of visitor activity
- Group social activity
- Not beer
Multi-purpose facility (social space) – museum / exhibition space in centre - Community meetings – Chaplaincy – micro community that’s successful
Visitor centre (welcome)
Activities (need more)
- Local community
Invest £ marketing
Wayfinding – poor
Senate House to be community facing hub
Encourage clubs and societies
Cycling centre & track
Showcasing history of University
- Providing suitable spaces for existing groups to run events
- Encouraging existing groups to be more open access
Exhibition space for University research
- Promoting it to the local community
1) Why would the University want to do this
2) Who in the local community
1. Sport but ? activities and advertising
Disabled sports facilities – under-advertised
Conference facilities – could they provide a meal
Pricing of tennis e.g. Lifelong Learning
Advertising diverse local community
Natural landscaping with X Sculpture trail
2. Community competitions – food
2 way interaction
? Are facilities tailored to local need
Need to demonstrate open access
Road and parking situation ? Weekend
Need a survey on perception of the University
Brochure on Warwick campus to demonstrate opportunities
? Library provision could we provide support
Rework open day and Science family day
Targeted events perhaps local residents club?
Local fora – give feedback to University
Provide venues for use by local groups
? Issue of changes for community organisation
Move path better signage
Open sports facilities to local groups
Slick route for local groups to link it to University and book facilities
Provide offer for e.g. Language Centre
Demonstration space for Community interaction
Adult learners week / family learning week
Engaging with community volunteers
? Food / drink venue around Arts Centre variety including ethnic offer
International food day
Toilets / changing facilities which are accessible
Local talent show
Attracting the local community: Ken Sloan
- International students
What we do well
School children (organised through schools) and families – staff!
Birthday party @ climbing wall
Food and drink
Nature and history
Transport – problem with getting kids here
Perception – is it private?
How do you upsell?
Weekend and vacation functionality is restricted / limited
Visibility of the offer
Accessibility (no parking)
Do we want the local community? Targeting?
Widening participation – student fees – WP access targets
Identify what’s going on and what can be done
Put things in place and promote
Programme of proactive initiatives – public engagement through research – families
UTC – funding help – ‘community rates’ – internal comms and communication
Promoting things actively
Host Godiva festival?
Think tank / demo centre
Food Provision: Robin Green
Rip off Borough market London – or at least take SMT to visit/experience it
There is good food but very similar offerings
What do you like about the food venues on campus?
Visited Brum University recently – saw fruit and veg staff, staff only restaurant is excellent (quality and variety)
Also banners across University promoting to the community to come for Sunday lunch at the Uni restaurant
What scope for supporting local food entrepreneurs / new business?
Bring the Radcliffe / Scarman / Arden dining experience onto campus. Lunch and dinner for students.
We don’t actively promote / encourage outsiders to come and eat here.
Healthy food as well.
What would bring interest in the food places? What food and types of place.
More international flavour to our food provision – to meet needs of our diverse community.
What about ‘themed’ food days / weeks?
Bring new suppliers onto campus to show what they can provide?
Host farmers’ markets?
Quality of the eating environment just as important as the food.
Food and Drink
What would bring people to eat on campus?
- What sort of food?
- People on campus?
Quality is poor. Variety. Choice.
Price is wrong
Promote what we have
Eat where? (And not)
Food not exciting
More variety in outlets
Look at outlets in St Pancras station by way of example
Need to improve dining environments
Quality authenticity of food important
Variety and quality at the right price = value
Meeting the needs of our international students (35% of all students) and academic staff (30%)
- More rice based meals
- Hot lunches
- Cheap south Indian vegetarian outlet / Lebanese restaurant
- Halal more available
- Greater authenticity
- More fun excitement and passion “value food more”
UK students much more satisfied than international students with catering (source: student barometer)
Food and Drink: Mike Roberts
Attract more eaters
- Market to companies on the science park
- Special deals to encourage experimenting with other outlets, especially within / across Departments (Humanities, Social Sciences etc)
What about a loyalty card – pay for 5 meals get 6?
- Already done but only on a meal deal
Venue with indoor / outdoor play area to attract more families
More external marketing to local community
- More mobile outlets / food carts
- Too expensive currently – review price – the SU seems to manage to not overcharge
- Is offer attractive to the market?: better healthy options, cheap noodle bar, need genuine halal and kosher outlets
- More variety and catering for non British staff and students (we are not international enough in our provision) – outlets and meeting catering
- More variety at all times of the day and week not just 9-5 Mon-Fri – term time only
- Change offer as demand changes
- Better choice of places for corporate and family visitors (sometimes but are these the biggest most reliable audience)
- Better seating and comforts in University House and outside seating
Longer opening hours and open during holidays
Price and quality – too expensive, quality not great – agree – compared to?
Cater for more selective eaters e.g. vegans, pescatarians
Really great places??
- Restaurant 23 Leamington Spa
Pop up restaurants – opportunity for diff caterers / diff food
Current offering? Like? Regularly?
Use every day.
Have to use Westwood but food offer poor.
Hot drinks in University owned outlets are not very nice. Investing in ‘Costa’ type drink making facilities would draw more users from the competition. – mbut very expensive. – Really inconsistent.
Uni House getting very boring
Bar Fusion – food better than either service or layout.
Need to improve queuing / speed of payment etc in many venues.
Not enough variety (diff cultures / cuisines)
10% discount offering re catering @ Warwick not consistent (at Westwood only seems to work when you buy a drink with whatever else)
Use Costa 4xweek (proximity to office)
UH Café 1xweek
Bread oven 1xweek
Uni House – use this a lot gets very busy
Arts Centre (not atmosphere, eating in a corridor)
Food @ Arts doesn’t match calibre of venue
Opening times e.g. Gusto not open on a Sunday – 12.30-20.00? – meal after events?
Arts Centre bar = good café = bad
Vegetarian options tend to be a bit rubbish. Like the cheese and onion pasties though.
Assumption Varsity owned by University
Visited Varsity a few weeks ago and they had no beef or steaks. Last night they had no beef or steaks either.
Good on fairtrade drinks but what about food?
What might be popular?
Bring back the “tea lady”!
More outside eating spaces
More pleasant eating spaces
- American ribs and BBQ
- Why so much Costa coffee?
Big screens in venues for sports coverage
+ Quiet areas too
Any examples, no nos?
- KFC “junk” food
Ice coffee – they already do this in some outlets – only occasionally, short season
Healthy options – salad choice like University House available elsewhere
Food court – diversity of choice – Chinese – indian
Dinner offer for Arts Centre events attendees
Better real international food
e.g. Habibis in Coventry or sushi
Competition for Varsity
Cheap pub on site for students – Weatherspoons?
Big name chefs?
More outside eating space
More focus on library area – this is new centre of campus
Gustos – more intimate dining with booths/privacy – less open canteen feel – same for Uni House
Pudding / deserts
Diff needs of difference groups?
The pressure in the day
Leisurely in the evening – Students are often in Uni House in the evening (Learning Grid)
24/7 students – including weekends
- 365 days staff – 4992 – no vacation shutdown – agree
No family orientated venues with facilities for children, play area. Like the Almanack? – yes
People in Argent Court like coffee too…
Special diets: vegetarian / halal/ gluten/dairy free
What about a mobile offering?
Casual meeting spaces e.g. Uni House café
Outlets that meet the needs of cultural groups e.g. Ramadan and breaking fast – event driven
Families: Darren Wallis
Family ‘user types’
- Families living on campus
- Visiting people on campus
- Visiting academics bring children for short times
- Working parents
- Staff who could visit out of work hours with their children
- Users of sports/arts etc bringing family to campus for one thing could stay
- Local community in general
‘Family offer’ not communicated in one place
Arts centre activities
Sports – rock climbing, pool, tennis
Need dedicated play area neat food and facilities – area for parents – comes top in exit questionnaires
Outdoor concerts for families
Family fundays could work
Cryfield pavilion could be utilised
Chemistry outreach events
Lots of programmes bringing school children onto campus but limited offer to keep them here or bring them back
70 families live on campus
Could be better link up with local authority to assist with getting kinds into schools and consider school term times with academic start dates
Demand of accommodation outstrips supply and nursery places
No holiday clubs and play area
Synergy between departments, services and outlets
Sports provision for under 5? 10? 14?
Families: Darren Wallis notes
Do we want more families? Assume yes – weekend, evening, term time – separate space and time
Purposes: financial opportunity – community draw for staff and students
Hygiene factors – Accommodation, nursery, sports
Childcare for 5+
Communication of current and potential offer
Join the offer up
Sign posting from one event to the other
Playground – limited to social space / eateries
(access route in through sustrans walk /cycle)
Not giving it all away – more family orientated activities to generate revenue – bonfire, funday, fun fair to reflect the seasons
Communication of the offer
Promotion of the offer
Central welcoming space
Food offer / eateries
Family fun day
Do we have family friendly space
Courses generate revenue
Improve for those that live here
Link into outreach activities
IAG for families / support – what’s the package
Sports facilities not designed / appropriate
Families: Andrew Smith notes
Live nearby or have been on campus / live on campus
Arts Centre visitors, tennis
How family friendly for post grads on campus
Babysitter for on campus children
- Link with Unitemps (CRB) – they do? – need to formalise But Unitemps rates
Childcare series on holidays and after school
- Mad science }
- Sports clubs: climbing, tennis} Not cheap. Don’t always fir work hours
- Like nursery but for older children
International visitors especially need help with the organisation
Arts Centre – not enough whole family activity – things for kids, things for adults
Picnic and fireworks
Family days – bouncy castles
Open air cinema – children films
Communication – “scatter gun”
Newsletter of family things listing events
Periodic – first Saturday of the month
Coffee mornings – Saturday mornings: stay and play, events Halloween
Swap shop of used clothes – visitors could buy on arrival and sell at end
Academic events for kids
Bring your child to work days
Very little nappy changing facilities on campus
UTC/IGGY – integrate in campus events
Running sports teams for children
Children’s menus in some catering outlets
Students and families find non central location of campus inconvenient – lots of complaints from students
Do we know enough about families on campus
“Top tips” for families and children on web – especially if you’ve just moved here from overseas
- Local provision
- What’s on
Healthcare not ideal for families – especially for pregnant women – no prenatal clinics