2021/2022 Offer Holder Live Chats

Chat with the accommodation team directly and find out more about your housing options for the 2021/2022 academic year. Feel free to register and sign up for one of our upcoming offer holder live chats aimed at new undergraduate and postgraduate students.

Fault reporting

Forms for campus and off-campus can be found here.

Complaints

If you wish to register a complaint, please refer to the complaints procedure.

Compliments

If you wish to send us a compliment please complete this form.

Universities UK Code of Practice

Universities UK have provided some useful information for students about the Code of Practice for the Management of Student Accommodation. The Code of Practice itself is available here.

Circuit Laundry (Rootes and Whitefields)

If you would like to report a fault with a Circuit Laundry machine, you can do so on the Circuit Laundry website.

WashPoint (All other residences)

To report a washer fault or breakdown, please call our service team on 08000 546 546 or send an email to newburyservice at washco dot co dot uk.