Your feedback, comments, and suggestions are the key to shaping the future of our University! Through surveys like the NSS, we gain invaluable insight into your student experience, empowering us to create meaningful improvements together. Your voice drives our commitment to making our community better every step of the way.

Thanks to your input, we’ve transformed your feedback from the NSS into real action. Explore the list below to see the improvements and initiatives we’ve introduced, as a direct result of the NSS:

• The Student Opportunity Hub has opened in Senate House at the heart of the campus for students seeking to access all Student Opportunity services including careers advice, information on internships and work experience, skills development opportunities, employer presentations and fairs, mobility abroad and volunteering. Find out about the wealth of available Events.

• A Wellbeing Strategy with a ‘whole university approach’ has been co-developed with students; it champions both student and staff wellbeing so that ‘everyone may thrive in our university’.

• The Library’s More Books - Your Books campaign was a direct response to NSS feedback that there were insufficient course texts, with the aim of finding out exactly what texts students needed. The scheme encouraged students to make suggestions of titles that the Library could purchase to assist them in their studies. After Covid-19 the scheme became More Books – More E-Books! Over 1000 requests were received and processed, and it is hoped that the e-books added to the Library’s collections will be useful for students now and in the future. The Library is also working closely with academic colleagues on reading lists and improving the coverage of core e-textbook provision.

• Warwick Retail has improved its provision to meet with student requests for greater choice, value, and convenience of campus food offerings, including the development of CampusEats, an online food ordering and collection/delivery platform. The campus is also benefitting from an increased number of high street brands, such as Pret A Manger.

• In response to comments about accessing appropriate spaces for study and revision, a study space availability indicator, using a traffic light approach and a ‘My Warwick’ tile, has been developed. This highlights the variety of study spaces available on and off campus and their occupancy levels to help students plan their visit and make best use of their time. Further developments in this respect are planned: these will be used to actively promote all the study and dwell spaces available to students. The University is also investing in a Library refurbishment to increase study space and create new environments (such as a Co-Creation Space and a Chill-out Zone) to meet evolving student needs.

• The Library has worked with students to develop a suite of videos on how to navigate the maze of information and undertake research. Fellow students share their tips to help you to improve your marks and save your time.

• The Academic Development Centre has supported academic colleagues to enhance assessment and feedback running workshops and events, writing guidance, and working directly with departments. Teaching development work has emphasised inclusive practice, and a new programme to tackle racial inequality at Warwick was launched in the Autumn term 20/21.