Warwick Conferences is celebrating after winning the Business Tourism award at the second Coventry and Warwickshire Tourism and Culture Awards 2016, which took place last night (Thursday 22 September) at The Ricoh Arena.

Warwick Conferences, the collection of meeting venues based at the University of Warwick, has been named as a finalist in both the Business Tourism and Customer Service/Team Award categories at the second Coventry and Warwickshire Tourism and Culture Awards.

Warwick Conferences, at the University of Warwick, has won the prestigious Best Conference Venue Customer Service (up to 600 delegates) award at the Conference Awards held last Friday 1st July at Tobacco Dock in London.

Organised by The Global Conference Network, the awards, launched in 2013, commend the contributions made by professional conference organisers to their business sectors and the best solutions providers for the conference industry.

In total, 21 awards were presented recognising teams, innovation, facilities and customer service in the conference sector. Warwick Conference scooped the Best Conference Venue Customer Service (up to 600 delegates) award beating off stiff competition from finalists Aberdeen Exhibition & Conference Centre, BMA House, Cavendish Conference Centre, Emirates Stadium, Pullman, London St Pancras, Solent Conference Centre and The London Marriott Grosvenor Square.

Rachael Bartlett, Head of Sales at Warwick Conferences, said: “We are delighted to have won this prestigious national award. When you consider the strength and calibre of the other nominees, to have won is a great achievement. It is hugely gratifying that the service delivered to our clients and continuous hard work has been recognised by the industry.

“Building a candid relationship with clients is a key differentiator of Warwick Conferences. Investing in even more effective facilities, training the staff to deliver exacting costumer service levels is part of Warwick Conferences’ commitment to offer all its clients and delegates world-class customer care”.

The award demonstrates Warwick Conferences’ ongoing commitment to develop its guests and delegates experience and provide unrivalled customer service levels.