Stage 2 Form Submission

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This online form initiates Stage 2: Formal Departmental Resolution of the University of Warwick Student Complaints Resolution Procedure. Please ensure that you read the Student Complaints Resolution Procedure and any supporting guidance before completing this form. Please note that you need to be signed in with a University login code in order to allow the form to be submitted.

Surname

First name

University ID

Address line 1

Address line 2

Town or city

County

Country

Postcode

Department

Programme/course of study

Year of study

Primary department or service area of complaint (if known)

Please attach your Formal Stage 2 Departmental Resolution Form and additional evidence here

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Please note that the total size of attached documentation must not exceed 35Mb. Any attachments or combination of attachments greater than this size should be emailed to studentcomplaints@warwick.ac.uk.

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By electronically submitting this form you confirm that you are aware of and have read the University's Student Complaints Resolution Procedure.

The University of Warwick will process your personal data on this form for the purposes of assessing your complaint.

The legal basis for processing this personal data is necessary for the performance of services.

Your personal data will not be shared or disclosed to any third parties external to the University of Warwick except the Office of the Independent Adjudicator who will process your personal data for the purposes of resolving your complaint should you request a review of the University’s final decision in relation to your complaint.

Your personal data will not be transferred outside of the EEA, will be kept securely by the University of Warwick and will be retained for 6 years from the last action on your case.

The University of Warwick is the Data Controller of this information and is committed to protecting the rights of individuals in line with Data Protection Legislation. Please visit the University’s https://warwick.ac.uk/services/idc/dataprotection/ Data Protection webpages for further information in relation to your rights and how the University processes your personal data. The University’s Data Protection Officer can be contacted through infocompliance@warwick.ac.uk and any requests or complaints should be made in writing to the University’s Data Protection Officer.

The University of Warwick is the Data Controller of any information you have entered on this form and is committed to protecting the rights of individuals in line with Data Protection Legislation. The University's Data Protection webpages provide further information on your rights and how the University processes personal data. If you wish to submit a data subjects rights request, make a complaint or report a suspected personal data breach, please contact the University’s Data Protection Officer by email at infocompliance@warwick.ac.uk.

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