Payment

All prices are as stated or per person and correct until 31^st July 2024. Charges/invoices can be settled by internal cost code or by raising an invoice. Your cost code will need to be confirmed at the initial booking stage for your booking to be confirmed. All external invoices will be subject to VAT at the standard rate at the time of the event.

Delivery and collection charges

• The minimum order value is £30.00 per delivery.
• Delivery and collection is charged at £10.00 per delivery for numbers up to 50 guests and £25.00 for numbers over 50.
• For events with numbers in excess of 100, we strongly recommend hiring a member of the team to assist in the delivery of your event. Charges start from £75.00 per member of staff.

Late bookings and amendments to a booking

Moving an event on the day.

Outdoor events.

Where a significant amendment* has been made to an existing booking with less than five working days.

These charges apply to all of the above situations / changes as follows:

• For events up to 25 people - £25.00
• For events up to 50 people - £50.00
• For events of 51 people or over - £100.00
• Moving an event from one location to another on the day of event - £50.00

*e.g. A significant change would be a change in numbers of 50 guests or more.

Cancellation charges

We understand that sometimes you may need to cancel events or reduce numbers. The following is a guide to cancellation charges applicable:

• 4 or more full working days' notice - No charge unless bespoke event
• 48 working hours' notice - Full charge for food, no charge for drinks
• Up to 48 hours' notice - Full charges

In the event that the University evokes a severe weather warning, it may be necessary to cancel events at short notice. In such circumstances our normal cancellation policy is applicable as the team will already have prepared for your delivery.

Booking timelines

We require that your numbers are finalised and your order is updated prior to the times stated below:

If your event is on:	Details need to be finalised by the day stated preceding your event:
	Food and Drink
Monday	Tuesday before 7pm
Tuesday	Wednesday before 7pm
Wednesday	Thursday before 7pm
Thursday	Friday before 7pm
Friday	Monday before 7pm
Saturday or Sunday	Monday before 7pm
Bank Holiday	Monday before 7pm
Cold/hot buffets BBQs	These bookings are based on availability and will be confirmed once booking is placed.

Equipment

All equipment remains the property of Warwick Food and Drink.

Any returnable items not available for collection will be charged for at the following rates:

• Large Urn £35.00
• Flask £25.00
• Ice bucket £15.00
• Bottle opener £5.00
• Crockery per item £2.00
• Broken/missing glassware £2.00
• Cutlery per item £2.00
• Plastic flats and lids £5.00
• Pizza bags £40.00