Introduction

eduroam, short for “education roaming,” is a secure, global WiFi access service designed for the international research and education community. It enables students, researchers, and staff to obtain internet connectivity across campus and at other participating institutions worldwide, simply by using their home institution’s login credentials.

Who is this article for?

This article is helpful for all University of Warwick staff and students.

Need more help?

If you have followed these steps and you need further support, please contact us:

Visit IDG’s Service Portal

Phone +44 (0) 2476 573737 or ext. 73737 (internally)

The ServiceDesk is available 24 hours a day, 7 days a week

Last revised: 24/04/24

How to connect to eduroam on Windows 10

These instructions were created using Windows 10 but can be used for all versions from Windows 7 onwards.

Before proceeding with the manual setup guide on this page, you may wish to try the automated tool available at https://cat.eduroam.org

Manual setup

• Click the Network icon in the system tray to open the list of Wi-Fi networks.

• Select the eduroam network, check Connect automatically, and click the Connect button.

• Enter your usercode and password in the format u1234567@warwick.ac.uk.

• Before connecting, click Show certificate details to check the security certificate is valid. The server name and thumbprint should be the same as shown below:

If the server thumbprint does not match you should click cancel to stop the connection.

• If the details match, you can continue the connection - click Connect to confirm the connection to the network.

• You will then be connected to eduroam