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Services and support

Service Desk

  • Report a problem or make a request.
  • If urgent, please call: +44 (0)24 7657 3737 (available 24/7).
  • Monday to Friday, 9 to 5 for emails and self-service requests.

IT Drop-in

  • Location: Library, 1st floor.
  • Open: Monday to Friday, 9.30am to 4.30pm.

Library support

  • For help and support related to the Library.

Bespoke support

Information and documentation

IDG Service Desk escalations

  • Claire Bayton, Service Desk Manager,
  • Rhiannon Fae, Head of Service Management,