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Information and Digital Group (IDG)

Information and Digital Group (IDG)

Systems status

AmberIT status: alert

Monday 22nd April 9am

1pm = UPDATE: Workspace - Staff Virtual Desktop is working again but in a limited capacity. SITS is accessible but all things Office 365 such as Word, Excel and Onedrive are still not available

Issues logging into Workspace - Staff Virtual Desktop - Impacting access to SITS and other systems

There is an issue with logging into Workspace - Staff Virtual Desktop, which we are currently investigating.

We apologise for any inconvenience caused.

For urgent need, please call 024 765 73737

Welcome to the Information & Digital Group

We aim to be the trusted partner delivering innovative and effective digital services and solutions that empower our students, academics, research communities and staff to maximise their potential and achieve excellence. Please visit our About IDG pages to find out more.

Following the implementation of our new structure on the 1st of February, please bear with us while we expand this website and migrate content from the old IT Services site.

Business Engagement

Own and drive the overall relationship with the faculties / business units

Information Security, Risk & Compliance

Implement the Warwick Cyber security strategy including its security framework, policies, standards and audit compliance

Infrastructure & Operations

Development and maintenance of IT systems, networks and hardware ensuring they remain highly available and meet agreed SLAs

Library

The development and implementation of library policies, services, and resources to meet the academic and research needs of students, faculty, and staff

Portfolio Delivery

Define the processes, tools and standards for all IDG programmes ensuring they deliver on time and to cost & quality

Strategy, EA & Innovation

Own the strategic development, publication, maintenance and renewal of enterprise architecture for the University's digital assets

Warwick Data Labs

Management of the University data strategy, governance, quality and security. Developing policies and procedures for collection, storage and analysis of data