Information and Digital Group (IDG)
How can we help you?
1: Self-Service
Search our knowledge base to find solutions to common problems, make a request or get more information.
Some popular requests:
- IT help for new students
- IT help for new staff
- Access the Library
- Go to your email
- Register for an IT account
- Change your password
- Buy printer credits
2: Service Desk
Get in touch with the IDG Service Desk if something isn’t working as you’d expect
If your problem is urgent, phone us
- 024 765 73737
- AV support: 024 765 22463
Opening hours
Our Service Desk is available 24 hours a day, 365 days a year. Please visit our Opening hours page for further information.
Library support
3: Bespoke Support
- Event support
Request technical support for an eventLink opens in a new window - Project requests
Contact our Strategic Change TeamLink opens in a new window - Suggest or discuss new services
Contact our Service Delivery TeamLink opens in a new window
4: In depth
- Want to know more about our services?
Visit our Service Catalogue
- Want to know more about Policies and Processes? Visit our policies page
IDG news
Systems status
GreenIT status: normal
All Services working normally.