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How to connect to the eduroam Wi-Fi network on Windows 11

Introduction

eduroam, short for “education roaming,” is a secure, global WiFi access service designed for the international research and education community. It enables students, researchers, and staff to obtain internet connectivity across campus and at other participating institutions worldwide, simply by using their home institution’s login credentials.

Who is this article for?

This article is helpful for all University of Warwick staff and students.

Need more help?

If you have followed these steps and you need further support, please contact us:

Visit IDG’s Service Portal

Phone +44 (0) 2476 573737 or ext. 73737 (internally)

The ServiceDesk is available 24 hours a day, 7 days a week

Last revised: 24/04/24

How to connect to eduroam on Windows 11

Before proceeding with the manual setup guide on this page, you may wish to try the automated tool available at https://cat.eduroam.org

Manual Setup

  • Click the Network icon in the system tray and open the list of Wi-Fi networks.
Windows 11 network connection screen, showing eduroam
  • Select the eduroam network, check Connect automatically, and click the Connect button.
Windows 11 network screen, with eduroam selected and Connect automatically checked and a blue connect button
  • Enter your usercode and password in the format u1234567@warwick.ac.uk
The usercode and password screen, with a blue OK button
  • Before connecting, click Show certificate details to check the security certificate is valid. The server name and thumbprint should match the information shown below:

Server Name

Thumbprint

eap.warwick.ac.uk

CB 0E 7A E9 27 55 89 85 76 9A 85 2A ED 37 E5 14 3A 30 F1 D9

If the server thumbprint does not match you should click cancel to stop the connection.

The Windows 11 WiFi connecting screen, showing the certificate details and a blue connect button
  • If the details match, you can continue the connection - click Connect to confirm the connection to the network.

The Windows 11 WiFi connection menu, showing that eduroam is connected