Student Device Loans
Introduction
A laptop can be a useful tool for students who need to access online resources, create documents, or work on assignments. However, not all students have their own devices, or they may encounter technical issues that prevent them from using them. To address this problem, we offer laptop loans for up to 31 days.
Who is this article for?
This article is helpful for all University of Warwick students.
Need more help?
If you have followed these steps and you need further support, please contact us:
Visit IDG’s Service Portal
Phone +44 (0) 2476 573737 or ext. 73737 (internally)
The ServiceDesk is available 24 hours a day, 7 days a week
Last revised: 10/06/24
Laptop loans
Students without a working computer can request a loan laptop temporarily for up to 31 days. The service is intended to support students while they arrange to get their device fixed/replaced.
To check availability and make a booking click: https://warwick.service-now.com/sp?id=sc_cat_item&sys_id=bd69bcf01bab20101aa52060f54bcb01
The loan laptop provided is either a 14” Dell Latitude or a 15" HP EliteBook.
For both schemes, the laptops provided come with Windows 10 Enterprise, Microsoft 365, Adobe Reader, Microsoft Defender Antivirus, Microsoft Edge and Google Chrome. Additional software can be installed via the Software Centre app on campus before taking the laptop home.
PLEASE NOTE: only software pre-installed or available in the Software Centre app (located in the start menu) can be installed, downloaded software is restricted by admin permissions.
There is no charge for the service.
Loan conditions
When we loan you a device, you accept these conditions:
- You must have a valid University of Warwick ID card and IT account.
- You are responsible for the device for the booked period, and it must be returned in good condition.
- If the device is damaged or lost, you will be liable for any repairs or replacement costs.
- The device will be returned on time, failure to do so may see you being restricted from future use of the service