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Enable two-step authentication
All staff and students must use two-step authentication to keep all user accounts and University systems & data secure.
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How does it work?
When two-step is enabled it provides an extra layer of security when you sign in on a new device. The extra layer is a request you approve in an app or a code you enter when signing in.
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How to get it
To enable two-step authentication on your phone, you can install an authenticator app such as Microsoft Authenticator, then in the Microsoft account portal select Add sign-in method > Authenticator app and follow the setup wizard. It's a good idea to set up one or more backup methods, such as receiving a code via an automated voice call to a landline number, or via an authenticator app on a tablet or different phone.
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Two layers of security
This gives you two layers of security: your password and the approval or code on your device.
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What if I can't use my phone?
Don’t worry, you can call the helpdesk on 024 76 575000 if you don’t have access to your phone or any other methods that you can use.
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All done!
That’s how it works. To get set up follow the instructions for your specific phone type.
Please note IT Services will NEVER ask you for your two-step code over the phone or in an email.
If you need help the two-step phone number is 024 76 575000.