Access our online service desk, ask a question, request a service, report a fault or call 024 76573737 (available 24 hours a day, 365 days a year).
User accounts for students and staff to access IT facilities. Register for an account, change your password including security questions, or set up two-step authentication. Set up a user code for an external guest user (only current members of staff can request this).
We recommend that all devices accessing sensitive administrative or confidential research data meet security standards. This is to ensure the effective management and protection of sensitive data. If you use an IT Services managed computer, we will take care of this for you. For other devices you should find out how this affects you.
Request a resource account (staff and research postgraduates only) and reset a password for a resource account. Get advice on reducing the amount of spam you receive and how to email large groups of people (up to 500).
Get help with the computer that sits on your desk or travels with you, including buying a computer, setting it up, disposal and file storage. You can also report a faulty computer and borrow a laptop (staff) while yours is broken, or loan one (student) to use in the Library.
Buy printer credits. Request a service from the printing team such as access to network printers or advice on which printer to choose.
Access online training via the LinkedIn Learning Digital TrainingLink opens in a new window platform. You can also find Student and Staff IT Inductions and other Learning ResourcesLink opens in a new window
Download software and view software on managed desktops. Get encryption software or download software or get a licence.
Get a network port activated. Connect to Wi-Fi , get a new network port or get a Wi-Fi account for a visitor.
Order a mobile phone for staff. Choose a new phone or order (or change) a line. How to set up a new iPhone. Choose and order a headset.
Request a new SiteBuilder web site. Download the My Warwick app for personalised information and alerts. Get started with Tabula or Moodle.
Computer rooms for staff and students. Find a free PC in a work area. Staff can book work areas for teaching or report faults.
View centrally timetabled rooms and their AV equipment or report faulty AV equipment. Staff and research postgraduate students can get help with filming and multimedia or record TV or radio programmes. Compare telephone, video and desktop conferencing. Contact a technician in an emergency during a lecture